Pim:

Take the police there with you. This should add a sobering, legalizing effect 
to the whole ordeal because nothing about this sounds normal OR legal! If not 
the police, then take your lawyer so that the company can explain the details 
of this 'extraction excercize' to the attourney. To me this sounds (pardon my 
French everyone!) more like an INSERTION tnan an extraction! Cheers!

Vinnie
-----Original Message-----
From: Will van Gulik [mailto:mailing-por...@porcus.ch]
Sent: Monday, November 14, 2011 02:56 AM
To: swinog@lists.swinog.ch
Subject: Re: [swinog] Extraction fees

Hi Pim, First, I'm thinking that 16 hours and 2 (other) guys for 3 servers and 
some network devices looks a bit heavy. Maybe that's what they are counting for 
the time spent for those two guys. My point of view is that if they act like 
that after a long work period, it might be a place/company to avoid. However if 
you don't have pending bills, I don't see why they are charging you for 
extraction, that's really non sense. Will On 11/13/11 11:19 PM, Pim van Pelt 
wrote: > Hi NOG! > > An ISP that I have had a ~4y relationship with has 
recently terminated > the hosting for a small number of servers (3x 1U machine 
and a switch > and a console server). For a while they were not able to return 
my > equipment to me, but now they have sent me a friendly letter asking me > 
to pay a significant sum of money (to the tune of 4000 CHF) extraction > fee, 
and that I must accompany two engineers on-site for about 16 > hours to safely 
remove the equipment. Is it common for swiss companies > to terminate 
agreements and then send an invoice for returning the > property? > > Feel free 
to drop me a note off-list. _______________________________________________ 
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