UPDATE: Swisscom denied any responsibility and said, it must be a problem on our side (as usual).
But like magic, without any interaction on our side, it worked again 5 minutes later... I'd really like to see the logfiles of Swisscom sometimes *GRRRR* Thanks everybody who answered. Viktor On Monday 01 December 2003 12:48, Manuel Wenger wrote: > Hi Viktor, > That's what you have to do... If you open a connectivity TT, someone from > the NOC will get in touch with you within a few minutes. Together with the > connectivity TT, also write an email saying that it's very urgent to their > wholesale customer care email address. Last time we had a similar problem > it worked this way. > > Good luck > -Manuel > > -----Messaggio originale----- > Da: Viktor Steinmann [mailto:[EMAIL PROTECTED] > Inviato: luned�, 1. dicembre 2003 12:33 > A: [EMAIL PROTECTED] > Oggetto: [swinog] Swisscom - HELP! > > > Swisscom shut down their F/E-Port to our LNS... (The port on their STE is > down) > > All their "Helpdesk" told us, was to open a "Connectivity Trouble > Ticket"... but hey - they're the wrong people... > > > ___________________________________________________ > Ticinocom SA - Via dei Pioppi 10 - 6616 Losone > Tel 0844 007070 - Fax 0844 007071 > http://www.ticinocom.com > > ---------------------------------------------- > [EMAIL PROTECTED] Maillist-Archive: > http://www.mail-archive.com/swinog%40swinog.ch/ ---------------------------------------------- [EMAIL PROTECTED] Maillist-Archive: http://www.mail-archive.com/swinog%40swinog.ch/
