Hello,


Matthias Hertzog wrote:

Hello Alain
One of our customers had the same problem. He definitly did NOT subscribe to the firewall offer. His mails simply went directly to the NUL handler, even when sending over the bluewin mailserver. We then changed the dial up account to one of ours and everything worked fine afterwards.
This means no error message of any kind?
- The mail was accepted by a bluewin mailserver?
- No postmaster mail?
- more details (see below)

Best wishes,
Matthias


    ----- Original Message -----
    *From:* [EMAIL PROTECTED]
    <mailto:[EMAIL PROTECTED]>
    *To:* [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>
    *Sent:* Wednesday, November 10, 2004 9:19 AM
    *Subject:* RE: [swinog] Bluewin SMTP proxy?

Hello
I had to check first, thus the late answer.
There was no transparent SMTP proxy installed and there were no
changes made in the network that could have this effect. Off the
head, I can only imagine that some customers might have subscribed
to the firewall that we offer, which would indeed block port 25
outgoing (unless there was something going on with network or dns...)
If you have any examples or the problems persist, please contact me
directly.
Cheers,
Alain
-----Original Message-----
*From:* [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] *On
Behalf Of *Daniel Kamm
*Sent:* Tuesday, November 09, 2004 11:14 AM
*To:* [EMAIL PROTECTED]
*Subject:* [swinog] Bluewin SMTP proxy?


Could anyone of Bluewin please make a statement about some changes
in customers SMTP level?
We have many customers which cannot connect to their mailserver
@Hostpoint via ESMTP. I suppose, a transparent SMTP proxy filters
all the Port 25 traffic.
No, no SMTP proxy anywhere at Bluewin.
- Do you have any error messages?
More details
- IP address customer got from Bluewin
- Bluewin Firewall (and level if yes)
- From: email-address
- To: email-address
- which SMTP server used, e.g. mail.bluewin.ch
  (if it is a local mail server sending the mail
   the log entries would be good [real mail server]... )
Thank you in advance
- Dan
If there are mail problems, I'm sure Alain will answer them.
If there's networking or DNS involved, I'll take care of it

Regards,

Guido

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