I believe the only way is a firmware flash.  As far as I know T-Mobile does not 
do any
in-store flashing.

I think you will need to send it to Samsung.



chillachilla_2000 wrote:

> I just bought a Samsung R225 off ebay. When we power it up we get a
> message "Phone is locked. Enter password." Can't get past that screen.
>  Tried 0000 and 1234 at T-mobile's suggestion. Doesn't work. It is
> apparently the phone itself, not the SIM card that is locked.  Seller
> doesn't know -- said they never set a password.  Called Samsung --
> they said to send it to them or take it to T-Mobile store and they can
> "flash" it. Took it to T-Mobile store. They say only way to clear it
> is to get original password from seller. There has to be some other
> solution. I have the original SIM (account is inactive) as well as a
> new SIM.
>
> Any suggestions?
>
> Thanks!




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