I have been getting other people's e-mail showing up on my SonyEricsson
T610.

I have registered [EMAIL PROTECTED] a long time ago, and somehow I have a
feeling that [EMAIL PROTECTED] sends e-mail to more than just me.

I got e-mails that were sent to the following numbers:
[EMAIL PROTECTED]
[EMAIL PROTECTED]
[EMAIL PROTECTED]
[EMAIL PROTECTED]
[EMAIL PROTECTED]
[EMAIL PROTECTED]


I called T-mobile customer service and I have tried to get this resolved.

I was transferred to technical support and they informed me that there is
nothing they can do to stop this and I have 2 options.

1) Go to tmobile.com and add the e-mail addresses I am getting these e-mails
from to a black list. That means that every time I get one of these e-mails
I have to go on-line and add it to a list. This is unacceptable. Note that I
am not getting SPAM, I am getting someone else's e-mail, they are
conversations about schedules, real estate loans and the like, they are not
unsolicited e-mails they're only unsolicited by me, the non-intended
recipient. If t-mobile would at least allow a white list where you only get
e-mails from previously approved people, it would make sense, but for me to
block anyone who accidentally sends me an e-mail is just plain stupid.

2) Change my t-mobile phone number. What kind of ridiculous option is
that?!?!? I will change providers before I change phone numbers, that's for
sure!

I am pretty sure that it has to do with the [EMAIL PROTECTED] being assigned
to multiple people, as most of the time someone called [EMAIL PROTECTED] gets
CC'd on these e-mails.

After he gave me these two options, he refused to transfer me to a data
specialist, as he said everyone in tech support is a data specialist. He
also refused to transfer my call to his supervisor and when he asked if
there was anything else he could help with and I said no, he simply hung up!

Has anyone else experienced this?

This is so unprofessional and makes my blood boil! Their t-zone e-mail
system is screwed up and they refuse to fix it! I have been a happy customer
of T-mobile but this just makes me mad!

Does anyone have any advice?

Thanks!

Greg Takacs



------------------------ Yahoo! Groups Sponsor --------------------~--> 
What would our lives be like without music, dance, and theater?
Donate or volunteer in the arts today at Network for Good!
http://us.click.yahoo.com/Tcy2bD/SOnJAA/cosFAA/G6uqlB/TM
--------------------------------------------------------------------~-> 

 - - - -
     
 
Yahoo! Groups Links

<*> To visit your group on the web, go to:
    http://groups.yahoo.com/group/T-Mobile-US/

<*> To unsubscribe from this group, send an email to:
    [EMAIL PROTECTED]

<*> Your use of Yahoo! Groups is subject to:
    http://docs.yahoo.com/info/terms/
 



Reply via email to