On Jul 11, 2011, at 20:27, icediscus45 wrote:
> I had a TMobile post pay plan since 2004. I was diagnosed with some serious
> medical issues and have been out of work for almost 3 years. I have had to
> cut expenses so I switched to pre paid $50/month unlimited to use with a
> MyTouch 4G. I had previously had a BlackBerry that I sold.
>
> I am not understanding exactly what is going on now. I cannot seem to connect
> to the internet (FB, browsing, mapquest, etc) unless I'm home or somewhere I
> am logging into a WiFi connection. When I had the BlackBerry, it would only
> connect if it was on UMA. 3G wouldn't connect for data. This makes little
> sense since if I'm at those places, I can just use a computer. The purpose of
> having unlimited data/internet is so I can have it when I need it.
You need to call prepaid customer care at *8646. Press 0, then press 0 then
press 0 to speak to a rep.
>
> I just carried my SIM card over that I have had for years, but I am reading
> that pre and post paid SIMs are different.
Prepaid and postpaid SIMs are exactly the same just billed differently.
>
> Can someone please tell me what is going on? I am deaf now and navigating the
> customer service for pre paid is a royal pain. I have tried googling and
> asking this question on the TMobile forum, but no one answers.
Call with a TDD 711 and ask them to call 1-877-778-2106.
- - - - - - - - - - - - - - - - - - - - - - - - - - - -
Joseph Singer, Seattle, Washington USA
mailto:[email protected]
http://babble.ly/TV70 [mobile] +1 503 961 0349 [Télécopieur]
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