hi,

mercedes508:
> Do you have a persistent storage on your Tails USB? If not, you could
> simply do a fresh install to see if it fixes your issue.

> If yes, you could try to boot on another laptop if possible. Or do a
> "clone & upgrade" from another freshly installed Tails USB:

> https://tails.boum.org/doc/first_steps/upgrade/ (manual upgrade section)

… this, or use the workaround mentioned on
https://labs.riseup.net/code/issues/11839#note-9, that still wants to
be added to the Known Issues page.

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