Regularly users on the talk-fr mailing list get kicked off. It's my
third time this month! Whenever it happens it looks like multiple users
across multiple ISPs get kicked off at the same time.
The notification message mentions "excessive bounces" without specifying
how many bounces occurred or providing any information that would help
diagnose the reason for the bounces. Most users rely on their ISP email
servers and thus cannot look at the server logs either.
Here's the relevant extract of this message (without the link and
password):
----
Votre abonnement à la liste Talk-fr a été désactivé suite à due to
excessive bounces The last bounce received from you was dated
21-Dec-2019. Vous ne recevrez plus de messages en provenance de cette
liste tant que vous n'aurez pas ré-activé votre abonnement. Vous
recevrez encore 3 rappels comme celui-ci avant que votre abonnement ne
soit supprimé.
Pour ré-activer votre abonnement, vous pouvez répondre simplement à ce
message (en laissant la ligne Subject: --Objet-- du message intact) ou
vous rendre à la page de confirmation à l'adresse :
---
Debian also has to deal with bounces on their mailing lists and there
are two things that they do which improve the situation greatly:
1. The notification email contains a link to the last bounce
including all the email headers (see attachment).
- This helps get a sense of why the bounce occurred.
- Most of the time it's a spam false positive. Note that most users
cannot prevent their ISPs from doing at least some level of spam
filtering.
- Users can however report false positives to their ISPs, but only if
they can provide the full email headers of the message that
bounced. The link in the notification message provides that
information and thus there is at least a chance that ISPs can
improve.
- The link remains valid for about a week. This way the Debian
servers don't end with a glut of bounced emails.
2. A user gets kicked out only if more than 80% of the emails got
bounced over a period of 7 days. Notification emails get sent at a
much lower threshold (I presume weekly in the presence of bounces).
This still lets Debian purge old accounts from their mailing lists
without randomly kicking users out.
So it would be great if OSM could implement a similar policy on Talk-fr
(and the other mailing lists at your discretion).
--
Francois Gouget <[email protected]> http://fgouget.free.fr/
Hiroshima '45 - Czernobyl '86 - Windows '95Dear subscriber,
We've encountered some problems while sending listmail to your
emailaddress [email protected].
In the last seven days we've seen bounces for the following list:
* debian-devel
4 bounces out of 100 mails in 7 days (4%, kick-score is 80%)
(https://lists.debian.org/bounces/MmmPJ+ZGdBf5lA6SgIyEGA)
(The link above points to a copy of the latest bounce
and will be valid for seven days.)
If the bounce-rate passes the kick-score, our bounce-detection will forcibly
remove your subscription.
Bounces happen from time to time when spam slips through our filters but are
rejected by your mail provider. If you are your own mail provider and use
'Before-Queue Content filtering', you should whitelist bendel.debian.org from
Content filtering.
However: You can safely ignore this message (and you will not be unsubscribed
:-) ) if your bounce rate remains low.
For more information see https://wiki.debian.org/Teams/ListMaster/FAQ
You are welcome to contact [email protected] if you think this
message was sent in error.
Sincerely,
The Listmaster Team
--
http://lists.debian.org
_______________________________________________
Talk-fr mailing list
[email protected]
https://lists.openstreetmap.org/listinfo/talk-fr
