So how shit is this, a crap company gets bought by equally crap, if not worse company. Although I did once buy a phone from carphone warehouse and I had no problems, but that's mainly because once you buy a phone with them you don't really have to deal with them, they're there to pretty much sell you the phone, once you buy it from then on you're dealing with your provider rather than carphone warehouse. Although I was at one point bombarded with calls and text messages by then trying to persuade me to buy their stupid shitty talktalk service and their crappy not worth while phone insurence. It was getting bad, at one point I was getting even up to 3 phonecalls per day, I got very angry, shouted at the idiots, it didn't get far, then i sent a letter threattening to report them to ofcom and I got a letter back telling me that I got removed from their database, finally.
 
Also, I know a number of people that signed up to their talktalk phone and broadband service and had no end of problems. For starter, everyone I know it took ages for service to go live and once it did, everyone apart from one person i know had some sort of a problem either with internet or phone service, or both and let's not even talk about how many people complained about poor customer services. They've been also featured on watchdog recently and  in several national newspapers articles.
 
So now they buy already shitty AOL, so let's see how even more crap the things can get?
 
AOL UK has 2.1 million customers
Carphone Warehouse has won the auction to buy the UK's third-largest internet provider, AOL UK.
 
BBC business editor Robert Peston said Carphone Warehouse, owner of the TalkTalk broadband and phone offering, was paying £370m for the operation.
 
AOL UK has 2.1 million customers across the country - 600,000 on dial-up and 1.5 million with broadband connections.
 
Carphone Warehouse, which runs the UK's largest chain of mobile phone stores, first moved into broadband in April.
 
News of the deal saw its shares rise 5% in morning trading in London.
 
 
The acquisition is transformational for our broadband business
Carphone Warehouse boss Charles Dunstone
 
It will be keeping the AOL name and the US firm's policy of charging customers.
 
Carphone Warehouse is funding the acquisition through an extension of its existing debt facilities, and will keep AOL UK's management and infrastructure.
 

AOL UK is being sold by its American parent company Time Warner.
 
Under the deal, the main part of AOL will continue to manage advertising sales on AOL UK and also now on TalkTalk, through a revenue-sharing agreement.
 

'New revenues'
 
Carphone Warehouse chief executive Charles Dunstone said the deal was "transformational for our broadband business".
 
 
We have accelerated our customer service recruitment plans and incurred additional wholesale broadband costs
Charles Dunstone
"The joint development of AOL's already successful audience platform will bring us new advertising and content revenues in a proven and low risk manner,"
he added.
 
News of the deal came after Carphone Warehouse said strong demand for its existing TalkTalk broadband offer meant it was costing £20m more than originally
expected.
 
The firm has had problems dealing with what it said was "unprecedented" consumer reaction to the service.
 
The UK's largest residential internet provider is currently NTL, which has 2.9 million home customers, followed by BT on 2.2 million.
 
Carphone Warehouse is now in third place.
http://news.bbc.co.uk/1/hi/business/6039740.stm
Vanja
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