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So how shit is this, a crap company gets bought by
equally crap, if not worse company. Although I did once buy a phone from
carphone warehouse and I had no problems, but that's mainly because once you buy
a phone with them you don't really have to deal with them, they're there to
pretty much sell you the phone, once you buy it from then on you're dealing with
your provider rather than carphone warehouse. Although I was at one point
bombarded with calls and text messages by then trying to persuade me to buy
their stupid shitty talktalk service and their crappy not worth while phone
insurence. It was getting bad, at one point I was getting even up to 3
phonecalls per day, I got very angry, shouted at the idiots, it didn't get far,
then i sent a letter threattening to report them to ofcom and I got a letter
back telling me that I got removed from their database, finally.
Also, I know a number of people that signed up to
their talktalk phone and broadband service and had no end of problems. For
starter, everyone I know it took ages for service to go live and once it did,
everyone apart from one person i know had some sort of a problem either with
internet or phone service, or both and let's not even talk about how many people
complained about poor customer services. They've been also featured on watchdog
recently and in several national newspapers articles.
So now they buy already shitty AOL, so let's see
how even more crap the things can get?
AOL UK has 2.1 million customers
Carphone Warehouse has won the auction to buy the UK's third-largest internet provider, AOL UK. BBC business editor Robert Peston said Carphone
Warehouse, owner of the TalkTalk broadband and phone offering, was paying £370m
for the operation.
AOL UK has 2.1 million customers across the country
- 600,000 on dial-up and 1.5 million with broadband connections.
Carphone Warehouse, which runs the UK's largest
chain of mobile phone stores, first moved into broadband in April.
News of the deal saw its shares rise 5% in morning
trading in London.
The acquisition is transformational for our broadband business Carphone Warehouse boss Charles Dunstone It will be keeping the AOL name and the US firm's
policy of charging customers.
Carphone Warehouse is funding the acquisition
through an extension of its existing debt facilities, and will keep AOL UK's
management and infrastructure.
AOL UK is being sold by its American parent company Time Warner. Under the deal, the main part of AOL will continue to manage advertising
sales on AOL UK and also now on TalkTalk, through a revenue-sharing
agreement.
'New revenues' Carphone Warehouse chief executive Charles Dunstone said the deal was
"transformational for our broadband business".
We have accelerated our customer service recruitment plans and incurred additional wholesale broadband costs Charles Dunstone "The joint development of AOL's already successful audience platform will bring us new advertising and content revenues in a proven and low risk manner," he added. News of the deal came after Carphone Warehouse said strong demand for its
existing TalkTalk broadband offer meant it was costing £20m more than
originally
expected. The firm has had problems dealing with what it said was "unprecedented"
consumer reaction to the service.
The UK's largest residential internet provider is currently NTL, which has
2.9 million home customers, followed by BT on 2.2 million.
Carphone Warehouse is now in third place.
http://news.bbc.co.uk/1/hi/business/6039740.stm |
- The Talk2 List Carphone Warehouse buying AOL UK Vanja Sudar
- Re: The Talk2 List Carphone Warehouse buying AOL UK Caitlin H
- Re: The Talk2 List Carphone Warehouse buying AOL UK Patrick Perdue
