Hi all. This question is asked of anyone who administers a mailing list about policies. I'm setting up a campaign-based mailing system using phplist (as opposed to a forum-type MLM such as Mailman) and I'm interested to know what policies or best practices you might have in place to address this specific question:
When a list subscriber goes to a link to change their preferences or unsubscribe, from what email address does the confirmation (for changes) or "sorry to see you go" message (for unsubscriptions) originate. Does such administrative email come from: a) an identifiable member or the organization's staff? b) a postmaster-type alias? c) a do-not-reply address? Any feedback is appreciated. -- Evan Leibovitch, Toronto Canada @evanleibovitch or @el56
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