The help-desk is tasked with making you happy with what you have. In many companies they are forbidden to take bug reports.  You often have to ask for their "escalations manger", and sometimes explain to them what that is (;-))

--dave (who managed escalations all too often) c-b

On 2019-03-11 11:23 a.m., o1bigtenor via talk wrote:
pt
On Mon, Mar 11, 2019 at 10:02 AM Karen Lewellen via talk
<[email protected]> wrote:
May I make a suggestion?
If any of you are members of  the Rogers community boards, or follow them
on twitter, please educate them about Linux.  bell has the same problem,
or claims to have as much.
With programs like the TPL training one introducing  people to Linux
vastness,  Rogers must know that they  must support the platform.  Working
around what they are doing without educating them will only keep them
vested in Windows.
Just a thought,
Its not a bad idea but a number of years I was introduced to a concept
that goes
something like this. When you try to convince an idiot of something they most
often just drag you into the mud an beat you with experience. That
about sums up
my experiences with outfits like Bell and Rogers and Telus (connected
to Bell) and
and and . The only way to 'help them learn something' is to first hit
them HARD in
the pocket book - - - funny how they're interested in listening at that point!

Dee
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David Collier-Brown,         | Always do right. This will gratify
System Programmer and Author | some people and astonish the rest
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