this is a human rights issue. Contact the Bell Communications ombudsman first, but can't find a direct route: https://support.bell.ca/how-to-resolve-a-concern
The next step is the CRTC: For regulated services, contact the CRTC at: Canadian Radio-television and Telecommunications Commission Ottawa, Ontario Canada, K1A 0N2 On Thu, 7 Sept 2023 at 11:07, Karen Lewellen via talk <[email protected]> wrote: > The key word is that you cannot conceive of what would cause my brain > issues...you are not a medical professional. > The ability to even capture auditory processing disorders, mine came via > a slight stroke in a surgery, did not even exist ten years ago. > I respect our professional background in your field..but that does not > make > you an expert in > others. > That you cannot conceive of my situation does not mean anything > important here , because you are not a medical professional. > Please stop trivializing my circumstance by outlining your expertise as if > it carried any weight..it does not. > I am personally very tired of hiving to defend explain and micromanage my > body to techs who claim to know more than medical tests because they have > never seen it before. > > > On Thu, 7 Sep 2023, James Knott wrote: > > > On 2023-09-07 10:35, Karen Lewellen wrote: > >> may I ask what method of suicide will be best then? > >> From what you say, in spite of the aquired brain injury I currently > >> experience, and its medical documentation, my being able to use analog > >> phone service until less than a year ago, and the like, my body is too > >> much trouble to keep alive, no longer can communicate with the outside > >> world safely, do my job, etc without the seizures all VOIp services > cause > >> me..with tests to support this. > >> Seems like a fine time to go according to you, since according to > you, > >> I cannot achieve what I have done just fine, even with the physical > >> resources for it here in my house, or existing analog customers being > >> around > > > > First off, I cannot comment on your health issues. However, I can > comment > > on telecom issues, having worked in the field for over half a century. > The > > world is moving to IP for just about everything and that over fibre. > > Carriers, such as Bell or Rogers, run fibre out into the community, in > some > > cases converting to copper in the neighbourhood and more and more often > > directly in the consumer's home or office. > > Second, I first came across digital audio, for phone service in 1975 and > it's > > been growing ever since. A bit about me, I started working in telecom > in > > 1972. I spent 23 years working for CN Telecommunications, CNCP and > Unitel, > > as the company ownership changed. Most of that time I worked as a > > technician, but for my last 5 years, I was in planning, where I planned > the > > installation of telecom equipment, both in the office at 151 Front St. > W. as > > well as customer sites in downtown Toronto. Even back then, everything > I > > worked on was 100% digital. That was almost 30 years ago. Since then, > my > > work has been largely services provided over IP, including voice. It > been > > years since I've seen voice provided over anything other than IP. Even > some > > of the old Time Division Multiplex (TDM) services were emulated over IP. > > > > As someone with all that experience, I cannot conceive of anything that > would > > contribute to your issues, other than possibly getting a CODEC that > tries to > > minimize bandwidth to the point that it causes noticeable distortion. > With > > the bandwidth available now, there's no reason for such CODECs to be > used. > > > > Regardless, I wouldn't be surprised if Bell is unable to provide what > you > > want. I know Rogers can't. Even if Bell were able to provide it, your > > calls would be analog only as far as their office, if that far. > Everything > > beyond would be digital, likely over IP. > > > > > > > >--- > Post to this mailing list [email protected] > Unsubscribe from this mailing list > https://gtalug.org/mailman/listinfo/talk >
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