Bell faces human rights complaint over allegations of inaccessibility for blind customers https://globalnews.ca/news/9373449/bell-human-rights-complaint/
On Thu, 7 Sept 2023 at 11:25, Don Tai <[email protected]> wrote: > this is a human rights issue. Contact the Bell Communications ombudsman > first, but can't find a direct route: > https://support.bell.ca/how-to-resolve-a-concern > > The next step is the CRTC: > For regulated services, contact the CRTC at: > Canadian Radio-television and Telecommunications Commission > Ottawa, Ontario > Canada, K1A 0N2 > > On Thu, 7 Sept 2023 at 11:07, Karen Lewellen via talk <[email protected]> > wrote: > >> The key word is that you cannot conceive of what would cause my brain >> issues...you are not a medical professional. >> The ability to even capture auditory processing disorders, mine came via >> a slight stroke in a surgery, did not even exist ten years ago. >> I respect our professional background in your field..but that does not >> make >> you an expert in >> others. >> That you cannot conceive of my situation does not mean anything >> important here , because you are not a medical professional. >> Please stop trivializing my circumstance by outlining your expertise as >> if >> it carried any weight..it does not. >> I am personally very tired of hiving to defend explain and micromanage my >> body to techs who claim to know more than medical tests because they have >> never seen it before. >> >> >> On Thu, 7 Sep 2023, James Knott wrote: >> >> > On 2023-09-07 10:35, Karen Lewellen wrote: >> >> may I ask what method of suicide will be best then? >> >> From what you say, in spite of the aquired brain injury I currently >> >> experience, and its medical documentation, my being able to use analog >> >> phone service until less than a year ago, and the like, my body is >> too >> >> much trouble to keep alive, no longer can communicate with the outside >> >> world safely, do my job, etc without the seizures all VOIp services >> cause >> >> me..with tests to support this. >> >> Seems like a fine time to go according to you, since according to >> you, >> >> I cannot achieve what I have done just fine, even with the physical >> >> resources for it here in my house, or existing analog customers being >> >> around >> > >> > First off, I cannot comment on your health issues. However, I can >> comment >> > on telecom issues, having worked in the field for over half a century. >> The >> > world is moving to IP for just about everything and that over fibre. >> > Carriers, such as Bell or Rogers, run fibre out into the community, in >> some >> > cases converting to copper in the neighbourhood and more and more often >> > directly in the consumer's home or office. >> > Second, I first came across digital audio, for phone service in 1975 >> and it's >> > been growing ever since. A bit about me, I started working in telecom >> in >> > 1972. I spent 23 years working for CN Telecommunications, CNCP and >> Unitel, >> > as the company ownership changed. Most of that time I worked as a >> > technician, but for my last 5 years, I was in planning, where I planned >> the >> > installation of telecom equipment, both in the office at 151 Front St. >> W. as >> > well as customer sites in downtown Toronto. Even back then, everything >> I >> > worked on was 100% digital. That was almost 30 years ago. Since then, >> my >> > work has been largely services provided over IP, including voice. It >> been >> > years since I've seen voice provided over anything other than IP. Even >> some >> > of the old Time Division Multiplex (TDM) services were emulated over IP. >> > >> > As someone with all that experience, I cannot conceive of anything that >> would >> > contribute to your issues, other than possibly getting a CODEC that >> tries to >> > minimize bandwidth to the point that it causes noticeable distortion. >> With >> > the bandwidth available now, there's no reason for such CODECs to be >> used. >> > >> > Regardless, I wouldn't be surprised if Bell is unable to provide what >> you >> > want. I know Rogers can't. Even if Bell were able to provide it, your >> > calls would be analog only as far as their office, if that far. >> Everything >> > beyond would be digital, likely over IP. >> > >> > >> > >> >--- >> Post to this mailing list [email protected] >> Unsubscribe from this mailing list >> https://gtalug.org/mailman/listinfo/talk >> >
--- Post to this mailing list [email protected] Unsubscribe from this mailing list https://gtalug.org/mailman/listinfo/talk
