<https://www.cbc.ca/news/canada/british-columbia/air-canada-chatbot-lawsuit-1.7116416>
There's surely more to this story.
A customer sued AC for the consequences of bad advice AC's chatbot
gave.
In an argument that appeared to flabbergast a small claims
adjudicator in British Columbia, the airline attempted to
distance itself from its own chatbot's bad advice by claiming
the online tool was "a separate legal entity that is
responsible for its own actions."
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