On Thu, 17 May 2007, Jon Baer wrote: > Im sure either TRAC http://trac.edgewall.org/ or TRAC-HACKS www.trac- > hacks.org has it. > > This is a great (and what seems like) defacto ticketing system, I use > it all the time and rarely ever work w/o it. I install it for free @ > client sites just so I can stay sane on a project. But I can see it > being used as a general ticket system w/ ease
Trac is great for working on a project but it is not a serious general-purpose ticketing system. For that, you need to look at more hardcore stuff like RT or OTRS (both of which work with email OOTB). -- Aj. _______________________________________________ New York PHP Community Talk Mailing List http://lists.nyphp.org/mailman/listinfo/talk NYPHPCon 2006 Presentations Online http://www.nyphpcon.com Show Your Participation in New York PHP http://www.nyphp.org/show_participation.php
