I had no idea about this port forwarding even when talking to WE tech
support. It just wasn't working on my Vista machine when trying to get
assistance with tech support who was running on WE 7 or 8 at the time. This
was several months ago. I was using WE 9 and still, it wasn't working.

So I agree. Let's update and get remote assistance working for all platforms
that WE says it supports.

Thanks,

Perhaps for that reason, I couldn't get assistance even from WE tech
support.
-----Original Message-----
From: Talk [mailto:[email protected]]
On Behalf Of christopher hallsworth via Talk
Sent: Friday, May 29, 2015 2:12 AM
To: Bill Belew; Window-Eyes Discussion List
Subject: Re: Seeking Your Input

Hi all

Ok I will jump in here and say Remote Assistance needs to be much easier to
use without the hassle of forwarding ports at both ends. When Remote
Assistance was introduced in Window-Eyes 7.5, it was very easy to use. Now,
thanks to a later update to the 7.5 series which updated Remote Assistance,
it is not so. Some clients would not have a clue about port forwarding.

Thanks for reading.
> On 29 May 2015, at 00:25, Bill Belew via Talk <[email protected]>
wrote:
> 
> I would like to see Remote Assistance made more reliable.  It rarely works
> for me any longer.  
> 
> I would also like to see support for touch screens.  
> 
> Bill
> 
> 
> -----Original Message-----
> From: Talk [mailto:[email protected]] On
> Behalf Of Jeremy Curry via Talk
> Sent: Thursday, May 28, 2015 12:33 PM
> To: [email protected]
> Subject: Seeking Your Input
> 
> Hello Everyone,
> 
> We are constantly working behind the scenes to improve our products.  If
you
> could narrow down the top three requests you would have us add to our
screen
> reading product, what would they be?
> 
> Thanks for the input!
> 
> Jeremy
> 
> Jeremy Curry
> Director of Product Management
> Ai Squared, Inc.
> Phone: (802) 362-3612
> Email: [email protected]<mailto:[email protected]>
> Web: www.aisquared.com<http://www.aisquared.com/>
> 
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