Hi Loy,

May I refer to your email below, do you mind if I ask you, then what program do 
you use to restore back your image. Is a totally blind can use your method of 
restoring reliably?
Thank you,
-----Original Message-----
From: Talk [mailto:[email protected]] 
On Behalf Of Loy via Talk
Sent: Wednesday, 03 June 2015 21:50
To: Christopher-Mark Gilland; Window-Eyes Discussion List
Subject: Re: Final outcome

Hi,
Windows has a built in system image utility that has worked well for me. I have 
an external hard drive and I make a new image about once a week so if something 
happens I have my exact image to restore back to my computer.
----- Original Message -----
From: "Christopher-Mark Gilland via Talk" <[email protected]>
To: <[email protected]>
Sent: Wednesday, June 03, 2015 1:02 PM
Subject: Final outcome


> OK, guys, so regarding my Win 8.1 laptop and the whole shenanigan I 
> wrote about the other day with me really screwing up my recovery etc...
>
> So, I called Asus.  The first rep I spoke with didn't no jack crap!  
> It was very very obvious she didn't.  So, I called back, and got another rep.
> This rep really! really! knew his stuff!  First of all, I found out 
> that the boot menu is accessed by booting, then tapping on the escape key.
> Second of all, I tried, and when that didn't work, not only did he 
> tell me what to change in the Bios, he literally grabbed a lab test 
> machine of identically the same model, and step by step, keystroke by 
> keystroke walked me step by step through what keys to hit, and where 
> to scroll within the bios to fix it.  We not only disabled secure 
> boot, but we also got the boot priority set correctly as well.  So 
> now, my system boots first to DVD, then USB, and finally the hard 
> drive.  I have tested it out over here, and it works perfectly!  The 
> guy even helped me with downloading a utility called Backtracker.  We 
> later found out that this option wouldn't work, as it needs the 
> recovery partition, so  it looks like in order for me to get back that 
> exact image, I'll have to send the unit off to them to reimage the 
> drive.  But!  The good news is, I have a full retail copy both of 
> Windows 7, and also one of Windows 8.1, so if something goes wrong, 
> God forbid, now that I have the unit correctly booting to DVD, I'm 
> totally set to ease.  I'm probably gonna look now at some of those 
> programs you all recommended for making an exact image of my drive.
>
> In addition to those recommended, does anyone know if Image for 
> Windows from Terrabyte Unlimited has been updated to work with Win8?  
> If so, I really don't have much after all my bills to throw around, 
> but I may go ahead and just bite the bullet and upgrade my copy.
>
> Chris.
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