I did go back to southwest.com, and I figured it out, cause I had to
have the pop up blocker turned on in internet explorer plus when I
looked in my programs folder had to get rid of add blocker and even
though I did have disabled it still got in the way when doing stuff with
internet explorer and now window eyes is performing much better in
internet explorer now that I have that out of there.
On 6/22/2015 3:03 PM, Ray Campbell via Talk wrote:
Hi All:
We fly Southwest regularly. I do most of our booking at www.southwest.com,
and while I sometimes have some trouble with the first screen where you
select your origin and destination and dates and times of travel, I'm able
to make it work. Once I get into the screen where I select flights, I have
no problems whatsoever with the rest of the transaction.
Thanks,
Ray Campbell
[email protected]
Skype: ray650315
Blog: farmers-boy.livejournal.com
Twitter: @packerbackerray
Facebook: www.facebook.com/packerbackerray
-----Original Message-----
From: Talk [mailto:[email protected]]
On Behalf Of Van Lant, Robin via Talk
Sent: Monday, June 22, 2015 11:11 AM
To: [email protected]; Window-Eyes Discussion List
Subject: RE: dealing with airline websites with window eyes
I find that the date pickers are the most challenging on airline and hotel
sites. Since I have a little vision, I can't fairly answer which sites work
best, since I sometimes am able to leverage my bit of vision, but not
always. I have used Orbitx for price shopping, but tend to go to the
airlines direct site to see if the rates are better. With some airlines,
like Frontier, you get better prices and benefits by booking on their
website, but I've had issues. I have also found it helpful to call the
airlines. If you tell them you are blind and are having difficulty with
their site, they will often waive the fee for booking at telephone
reservation. I've definitely used this with Frontier, although not since it
became a bare bones airline. I also recall being really, really impressed
with the service I got calling the Southwest agents, but I do not recall if
she was able to give me the web only rates on the phone or whether I was
able to get my husband to help me book the
flight online and the representative just helped me do some other changes.
I was trying to use the Choice Hotels site on Friday to book a hotel. While
the interface seems really simple, I found I was unable to get the date
selection to work and could not type in the date. I think I had better luck
with Hotels.com. One thing to note about Hotels.com that I just learned is
that the fine print says your reservation is guaranteed, but not your room
type. One customer was complaining that she ended up with a smoking room
and another said she'd asked for 2 queen beds and got one king instead.
That concerned me, which is why I tried to go book the hotel directly and
was taken to the Choice hotels site. Today I'm calling the hotel directly
to see if I can get the same rate over the phone that I saw on hotels.com.
-----Original Message-----
From: Talk
[mailto:[email protected]] On Behalf
Of Sue J Ward via Talk
Sent: Sunday, June 21, 2015 5:18 PM
To: Window-Eyes Discussion List
Subject: dealing with airline websites with window eyes
Hello. I was wondering what are the best websites to use with window eyes
when it comes to booking a flight or hotel, cause for example the
southwest.com website is confusing whether you use: chrome, IE, or FF. I
seem to find whenever I type inthe stuff in the edit boxes, when I either
tab or shift tab it jumps around the page a lot and does not keep the info
that I type in the boxes and even with the enhance auto load app it still
does not help. In fact I tried the mobile site, I guess it is a blank page.
Is there a way around this? Was wondering what are the best travel sites to
use with window eyes as of today, cause I know access world did a segment on
that which I guess it was at least ten years ago, so any update info would
be excellent. You figure by now all of the stuff would all be fixed up so it
would be working with window eyes. I even took the screen reader survey hope
that it could be fixed up so working with the web would be even better now.
I guess it is a wo rking progress. So any info would be excellent. Thank
you.
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