Hi,
Alt-7 will also work if alt-control-a does not.  They both are part of Outlook 
Enhance and call the same dialog.



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-----Original Message-----
From: Talk [mailto:[email protected]] 
On Behalf Of Van Lant, Robin via Talk
Sent: Wednesday, July 15, 2015 11:34 AM
To: Karen Poulakos <[email protected]>; Window-Eyes Discussion List 
<[email protected]>; 'Charles Short ' <[email protected]>
Subject: RE: Saving Attachments

Karen,
When you are in your email message, do not click on the attachment.  Instead, 
hit the WE hotkey for attachments, Control Alt A.  This will open a dialog box 
that will display all attachments in the message.  You highlight the one you 
want to save, then tab to the save button and you'll be given a standard save 
dialog.  Note, if you have a newer copy of Kurzweil 1000 installed, this hotkey 
combination will conflict.  I think you can try hitting the WE bypass key first 
insert B.  If that doesn't work, go to the file menu while the message is open 
and arrow down to the save attachments option.  

I wonder if the reason you are having issues with the attachment is not that 
it's opening in a special format, but that you are accidentally opening the 
preview of the attachment.  This is a default option in Outlook.  I'm guessing 
that the way you got to the attachment was to shift tab from the message to the 
attachment area, then arrowed to the attachment.  If you do this, the default 
action Outlook will perform is to open the attachment as a preview right there 
in the body of the message and this is not readable with WE.  Instead, once you 
shift tab to the line where attachments are listed, use Control right arrow to 
move through the attachments.  Then you can use the context key to select OPEN 
or SAVE.  The first item listed on the context menu is preview, unless you go 
into Outlook options and disable this.  If you accidentally open the preview, 
just Escape out of the message and re-open it to try again. 

Hope this makes sense.  Happy to try to clarify.


-----Original Message-----
From: Talk [mailto:[email protected]] 
On Behalf Of Karen Poulakos via Talk
Sent: Wednesday, July 15, 2015 5:36 AM
To: 'Charles Short '; 'Window-Eyes Discussion List'
Subject: RE: Saving Attachments

I'm trying to open and save a scanned image.  For some reason the "save as"
option isn't showing up.  I think I need to have someone take a look at this.  
It appears that my problem is a photo viewer that doesn't seem to want to get 
out of the way.  

On my old computer, I didn't have to open the file to save it.  I could just 
have the name of the file highlighted, and select the "save as"  option from 
the context menu.  That doesn't seem to be an option here.

Karen P
-----Original Message-----
From: Charles Short [mailto:[email protected]]
Sent: Tuesday, July 14, 2015 10:56 PM
To: 'Karen Poulakos'; 'Window-Eyes Discussion List'
Subject: RE: Saving Attachments

So you can open up an attachment in word/office 2010. ...no brainer, just go 
tosave as, then save into whatever folder you want, and that 's it.


Best Regards

Charlie Short

-----Original Message-----
From: Talk [mailto:[email protected]]
On Behalf Of Karen Poulakos via Talk
Sent: Tuesday, July 14, 2015 11:41 PM
To: 'Window-Eyes Discussion List'
Subject: Saving Attachments

Hi,

 

Ok, It's the learning curve on my new computer again.

 

I've figured out how to open an email attachment, but can't seem to figure out 
how to save it in my Documents.  Using Outlook in Office 10, and Windows 7.

 

Thanks.

 

Karen P

 

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