You already have it, so it does not need to be installed.

Shannon via Talk <[email protected]> wrote:

> Hello
> I am trying to fix my Outlook problems. I have had trouble with it for some
> time now and I have just dealt with it but now I want to be able to use the
> EDIT feature in Outlook. 
> I had mentioned this on the list a couple of days ago.
> I did try to install the required files to run Outlook Enhanced app but the
> Dot Net frame work will not install. The other files gave no error messages.
> I tried running it straight from the tool bar. I also have saved the
> download and tried it that way and no luck.
> The error message reads as follows.
> Your installation will not occur. See below for reasons why.
> Details
> 1. Microsoft .NET Framework 4 is already a part of this operating system.
> You do not need to install 
> the .NET Framework 4 redistributable.  More information . 
> 2. Same or higher version of .NET Framework 4 has already been installed on
> this computer.
> Please see  Microsoft .NET Framework 4 Setup readme   for more information.
> Continue Close
> 
> This is a windows 8.1 machine with WE 9.1 and Outlook 2010
> 
> I was answered by another list member that this is a drop dead component and
> must be installed. He had to contact Microsoft support and had GW on a
> conference call to achieve the answer. He however was not able to recall
> what had to be done to get it to work.
> 
> What do I do? It doesn't want to install and it causes WE to crash Outlook
> when I unload it an d load NVDA which can edit the message.
> I first have to exit Outlook, unload WE, load NVDA and reload OUTLOOK when
> there is a message I wish to edit. 
> How can I get this to work?
> Thanks
> Shannon
> 
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