Hi,
To address the ascending tones issue, run the we92upgrade.exe file over itself.

Those tones mean the display driver isn't attached.


Window-Eyes Product Support
Ai Squared
725 Airport North Office Park
Fort Wayne, IN 46825
(802) 362-3612
www.aisquared.com

-----Original Message-----
From: Talk [mailto:[email protected]] 
On Behalf Of Kevin Minor via Talk
Sent: Wednesday, July 29, 2015 10:48 PM
To: 'Window-Eyes Discussion List' <[email protected]>
Subject: I'm encountering a couple of issues with Window-Eyes and Windows 10.

Hi.

 

I was successfully able to install Windows 10.  It's a bit slow on this PC, but 
it's not too bad.  However, I have encountered some problems with Window-Eyes 
9.2, and I'd like some help solving them.

 

First, when I opened Outlook 2013, Window-Eyes was very sluggish in responding 
to keyboard commands.  I'd hit the down arrow key to go to the next message, 
and Window-Eyes wouldn't respond for two seconds.

 

Now for the more serious problem.  I figured that rebooting the PC wouldn't 
hurt, so I did.  Window-Eyes loaded, but it gave the four descending tones 
indicating a driver wasn't working.  Rebooting the PC didn't fix this issue.
I understand that WE doesn't use the mirror driver with Windows 10, so I'm not 
sure what's happening.

 

I'd like some help solving these two issues.  I've been forced to use my other 
screen reader to do my work.  Anybody have ideas?  AI Squared will be getting a 
call from me tomorrow to solve this.

 

Thanks in advance for any help.

 

Kevin Minor, Lexington, KY

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