Hi, Make sure you follow the steps at: http://www.gwmicro.com/Support/Knowledge_Base/?kbnumber=GWKB2044
-----Original Message----- From: Talk [mailto:[email protected]] On Behalf Of Paulette Vickery via Talk Sent: Sunday, August 2, 2015 2:11 PM To: 'net bat' <[email protected]>; 'Window-Eyes Discussion List' <[email protected]> Subject: RE: frequent lockups I am using Window Eyes 8.4, Windows 2010, Internet Explorer 10 and Outlook 2010.. Whenever I write an email and send it immediately, Window Eyes stops speaking. This is quite annoying, since I have to reboot my computer to make it speak again. Is there anything I can do to make whatever is causing the problem stop doing it? Thanks. Paulette -----Original Message----- From: Talk [mailto:[email protected]] On Behalf Of net bat via Talk Sent: Sunday, August 02, 2015 12:35 AM To: Neville; Window-Eyes Discussion List Subject: Re: frequent lockups one thing to do is to look in the factory set files and see if any of the set files are out of date. this can cause crashes. also check that all the installed apps are up to date. -----Original Message----- From: Neville via Talk Sent: Saturday, August 01, 2015 6:35 PM To: Window Eyes Subject: frequent lockups Hi, Using, W7 HP 32, WE 9.2 Office 2013 and latest Firefox and Thunderbird. Unfortunately, installing the latest WE has made no difference to the number of temporary lockups being experienced. It is like WE goes into some sort of endless loop for a while before allowing access to the system again after 30 seconds or so. Previously it seemed to be only in IE and Firefox that this problem occurred but it has got worse with the WE upgrade. These tempory lockups are now being experienced in Word 2013 as well. The latest Thunderbird crashes frequently requiring Tbird to be restarted. Unless I missed it, there was no mention of these lockups, which are experienced by many users, in the latest readme file. In fact, I can't remember Ai Squared even admitting the lockups occur. Sureley, with all their available computers, including tester's machines, they must be able to duplicate this problem which is affecting so many users. This very annoying problem has now been around for a couple of versions and I sincerely wish it was fixed. Neville. _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/netbat%40comca st.net. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/paulette%40evi ckery.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/cgrabowski%40aisquared.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/archive%40mail-archive.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com
