you don't have to go to the web page link .
open the w e control panel then the help pull down menu and go to check for
updates.
you do not have to enter your serial number.
but you will still have the problem of not downloading the upgrade as long as
the server is swampped with all the users downloading the upgrade all at the
same time.
it took me 2 trys. 3 hours apart. wait until midnight when most people are in
bed. grin.
-----Original Message-----
From: Don H via Talk
Sent: Wednesday, December 16, 2015 6:50 PM
To: Window-Eyes Discussion List
Subject: WE upgrade
So when I go to the link in the Email announcing that 9.3.1 is available
which is
www.gwmicro.com/upgrade
I can enter my serial number and hit the upgrade button get a dialog box
that it may take several minutes to generate the upgrade with a default
OK button. Then the screen goes blank and WE is stuck in the header
area of IE. No upgrade download is accomplished. Anyone else getting
this blank screen after entering the WE serial number?
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