Andy, Please contact the support team directly if you continue having issues getting the update. Thanks, Marc
Sent with AquaMail for Android http://www.aqua-mail.com On December 23, 2015 2:18:30 AM Andy Baracco via Talk <[email protected]> wrote: > same here! > > Andy > > -----Original Message----- > From: Nick Sarames via Talk > Sent: Tuesday, December 22, 2015 10:41 PM > To: net bat ; Window-Eyes Discussion List > Subject: Re: WE 9.3.1.0 > > I clicked on check for updates from the help menu, then tried to > download 9.3.1 and got an error message saying something like generating > update please wait. This update either could not be downloaded or was > not downloaded successlly. Please try again later, and then some advice > about making sure the antivirus program doesn > 't prevent the down > Onloading from occurring. 12/22/2015 11:01 PM, net bat wrote: >> try alt tabbing to see if the download dialog is running in the >> background. >> with me if i use i e 11 the files will download to the download folder but >> there will be no indication the download took place until you manually go >> to your download folder to take a look. >> if it did download from within w e help menu it would be in your temp >> folder. as we93upgrade.exe >> but the folder might be hidden. >> it would be in: >> c:\users\your account\appdata\local\temp. use first letter navigation to >> find it or the search with f3 while in the temp folder. >> >> -----Original Message----- From: Nick Sarames via Talk >> Sent: Tuesday, December 22, 2015 7:37 PM >> To: Window-Eyes Discussion List >> Subject: WE 9.3.1.0 >> >> Hello, I am unable to download the upgrade. I've tried upgrading from >> the help menu and the updates website. When I hit enter on the upgrade >> button, nothing seems to happen, yet WE says I've accessed the upgrade >> ten times. I've tried pressing the applications key to no avail. >> >> Upgrade Information: >> Our records indicate that you own >> Window-Eyes 9.3.1.0 >> , the most current version of Window-Eyes. Thank you for your continued >> support. >> >> NOTE: This upgrade requires at least Window-Eyes 8.0 to be installed >> prior to the upgrade installation. All 32-bit and 64-bit versions of >> Windows Vista, Windows Server 2008, Windows Server 2012, Windows 7, >> Windows 8, and Windows 10 are supported with this upgrade. >> >> To download your upgrade, please select the following button: >> >> Note: You have accessed this upgrade 10 times. >> >> Download Window-Eyes 9.3.1.0 Upgrade >> >> This upgrade has been accessed more than the allowed number of times. >> Consequently, upgrades have been halted for this serial number. If you >> require additional assistance, please contact our technical support >> department at 802-362-3612, or via email at >> [email protected] >> _______________________________________________ >> Any views or opinions presented in this email are solely those of the >> author and do not necessarily represent those of Ai Squared. >> >> For membership options, visit >> http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/netbat%40comcast.net. >> For subscription options, visit >> http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com >> List archives can be found at >> http://lists.window-eyes.com/private.cgi/talk-window-eyes.com >> >> > > _______________________________________________ > Any views or opinions presented in this email are solely those of the author > and do not necessarily represent those of Ai Squared. > > For membership options, visit > http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/wq6r%40socal.rr.com. > For subscription options, visit > http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com > List archives can be found at > http://lists.window-eyes.com/private.cgi/talk-window-eyes.com > > I'm not wearing a diaper, so don't try to change me. > > _______________________________________________ > Any views or opinions presented in this email are solely those of the author > and do not necessarily represent those of Ai Squared. > > For membership options, visit > http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/msolomon%40aisquared.com. > For subscription options, visit > http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com > List archives can be found at > http://lists.window-eyes.com/private.cgi/talk-window-eyes.com _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/archive%40mail-archive.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com
