Hi, Make sure apps are enabled. Control-backslash, alt-a, enter on app management, enter on app status, finally enter on the on item. Is Outlook Enhance running when Outlook is? Alt-a for the apps menu and arrow down to Outlook Enhance.
Let me know. Chris Window-Eyes Product Support Ai Squared 725 Airport North Office Park Fort Wayne, IN 46825 (802) 362-3612 www.aisquared.com -----Original Message----- From: Talk [mailto:talk-bounces+cgrabowski=aisquared....@lists.window-eyes.com] On Behalf Of Barbara Sheinbein via Talk Sent: Tuesday, January 19, 2016 12:47 PM To: 'Window-Eyes Discussion List' <talk@lists.window-eyes.com> Subject: Outlook 2013 Attachment Hello Everyone, I have Outlook 2013 and I have been sent an attachment which I cannot figure out how to get. I know they are photos which I plan to save to my computer. When I open the message, I have pressed alt-f7 twice rapidly. I get attachment not found. If I tab inside the message, I hear attachments button. I have pressed enter, space bar and used the left and right click hot keys. Nothing seems to change. When I read the message using the arrow keys in the message list, I do hear attachment spoken. How to get access to the attachment? I have WE 9.31. Thanks in advance for any help. Barbara _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/cgrabowski%40aisquared.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/archive%40mail-archive.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com