Hello All:

 

Some of you may remember we had an issue getting Window-Eyes to work on both
our Windows 8.1 and Windows 10 machines about a month or so ago.  Thanks to
the fine folks at AI Squared, we learned Webroot Secure Anywhere was the
problem; it was blocking certain Window-Eyes components from installing
correctly.

 

I finally had a chance yesterday to get remote help from Geek Squad to
remove Webroot, which you need as it has a CAPTCHA you have to solve before
it will let you uninstall it.  Well, I did that, then completely uninstalled
and re-installed WE and Wala, everything works.  It's so nice to have our
primary screen reader back up and running like a top.

 

Thanks,

 

 

Ray Campbell

[email protected]

Skype: ray650315

Blog: farmers-boy.livejournal.com

Twitter: @packerbackerray

Facebook: www.facebook.com/packerbackerray

 

Support the Illinois Council of the Blind at our GoFundMe page:
www.gofundme.com/icb2015.

 

 

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