Maybe, they will get this one.

From: Window-Eyes Support 
Sent: Saturday, February 13, 2016 7:18 AM
To: Tony C 
Cc: Aaron Smith ; Steve Clower 
Subject: RE: WE and windows 10

Hi,

1.       What web browser, what antivirus?

2.       What web browser and what sites, do you have links as examples?

3.       Sounds like some invisible window is there.  Does this happen every 
single time you close an application?

4.       Try going to apps/diagnostics/refresh accessibility libraries.  Also  
if you just reload Window-eyes does the functionality return?

5.       

 

Window-Eyes Product Support
Ai Squared
725 Airport North Office Park
Fort Wayne, IN 46825
(802) 362-3612
www.aisquared.com

 

 

From: Tony C [mailto:[email protected]] 
Sent: Friday, February 12, 2016 3:16 PM
To: Window-Eyes Support <[email protected]>
Subject: WE and windows 10

 

Hi guys, I’m still fighting with the same issues. 1. I’ll be arrowing down 
reading a webpage and window eyes just looses focus and quits talking until I 
alt tab to bring the page back into focus.

2. Window eye starts reading anywhere in the page it decides to. Very seldom is 
in at the top.

3. When I close the program I have open the desktop is on the screen but window 
eyes doesn’t see it untill I hit alt f4 a second time.

4. A lot of the times after being on the web for a while, ie: watching Hulu, 
etc when I close the program window eyes will not go to the desktop even 
thought the desktop is there. windows key M or D makes no differencd. When this 
occurs if I hit alt f4 IiI get the usual “what do you want the computer to do” 
except when I try to arrow down Window eyes doesn’t read the choices. In both 
cases even though window eyes does not read the desktop or the other choices, 
they are working, this has been verified by a sighted person. For example 
window eyes isn’t reading the desktop but I can hit W for windows live mail (WE 
says nothing) but WLM highlites and I can hit enter and WLM opens.

Anything I can do to fix this it really gets quite frustrating.

Tony Childers
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