Hello,

I emailed you privately yesterday with the contents of the PDF in question. 
Using the latest Virtual View under Windows 10, all worked as expected.

Regards,
Steve



-----Original Message-----
From: Talk [mailto:[email protected]] On 
Behalf Of Marc Solomon via Talk
Sent: Wednesday, February 17, 2016 8:51 AM
To: Morne van der Merwe <[email protected]>; Window-Eyes Discussion List 
<[email protected]>
Subject: RE: cannot read a pdf document with vertual view

Hi Morné,

In my experience, Virtual View is able to recognize and extract the text from 
some PDFs but not all of them. PDFs can vary greatly in complexity and their 
encoding. I would recommend reaching back out to tech support and submitting 
your PDF file as a sample for us to test. 

Regards,
Marc

-----Original Message-----
From: Talk [mailto:[email protected]] 
On Behalf Of Morne van der Merwe via Talk
Sent: Wednesday, February 17, 2016 8:28 AM
To: [email protected]
Subject: cannot read a pdf document with vertual view

Hello listers,

 

I have the latest version of WE on a Windows 8 computer.  I want to read a pdf 
version of a newspaper.  I downloaded it as described in the tutorial on how to 
read a pdf document with virtual view.  I followed all the steps.
When I press the open button, WE, just says "page 1 of 12, cancel button".
Then WE says "virtual view help minimized."  The pdf doesn't want to open.
However, it works when I open a Word document.  I have Adobe installed on my 
computer.  Dave suggests that I look into security settings, but I don't have a 
clue where to start.  Thanks for the help in advance.

 

Kind regards

Morné

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