-----Original Message-----
From: Tony C
Sent: Tuesday, February 16, 2016 2:09 PM
To: Chris Grabowski
Subject: Re: WE
Ok, I've already done that on my windows 8 pc that is using avg. My new one
with windows 10 is using mcaffee. I still haven't been able to stop WE from
starting in the middle of webpages. Just about everytime I load a new page I
have to use the ctrl home keys to get WE at the top.
-----Original Message-----
From: Chris Grabowski
Sent: Tuesday, February 16, 2016 2:06 PM
To: Tony C ; Window-Eyes Discussion List
Subject: RE: WE
Not sure about MacAfee, but AVG can create focus issues when the system
retrieves mail or updates etc.
From within AVG go to options/advance and turn off display system tray
notifications.
They aren't needed and can cause focus issues.
If you want alerts, assign sounds to AVG events.
Window-Eyes Product Support
Ai Squared
725 Airport North Office Park
Fort Wayne, IN 46825
(802) 362-3612
www.aisquared.com
-----Original Message-----
From: Talk
[mailto:[email protected]] On
Behalf Of Tony C via Talk
Sent: Sunday, February 14, 2016 4:12 PM
To: Karyn Campbell <[email protected]>; Window-Eyes Discussion List
<[email protected]>
Subject: Re: WE
I'm using Mcaffee on my windows 10 pc and AVG on my windows 8 machine.
-----Original Message-----
From: Karyn Campbell via Talk
Sent: Sunday, February 14, 2016 3:07 PM
To: 'Tom Kingston' ; 'Window-Eyes Discussion List'
Subject: RE: WE
In the case of Web Root Security Anywhere, it was not white-listed. This
means that the antivirus software grabs some of the DLL files and corrupts
your installation of WE.
We know this as we have experience with it on both a Windows 8.1 machine as
well as a Windows 10 machine. Chris Grabowski confirmed that this product
did not white-list WE.
We finally got Web Root Security Anywhere removed from both machines with
the help of Best Buy's Geek Squad. Once this was done, Ray re-installed 9.0
on the Windows 8.1 machine and downloaded 9.3 and all is working as it
should.
He was unable to use the installation he had on our external hard drive as
Web Root corrupted that installation. For this reason, he went to AI
Squared's website and downloaded 9.3 for my Windows 10 mahine as the method
he used for the Windows 8.1 machine would not work. I am happy to say that I
am now running WE 9.3 on this machine and I'm one happy camper.
If anyone offers you Web Root Security Anywhere, run from it as it grabs DLL
files and corrupts your WE installation.
I would agree that accessibility of antivirus packages is the next frontier
in accessibility to technology.
Karyn Campbell, Illinois USA, [email protected] and likely Viper
Antivirus on both machines.
Using WE 9.3 on HP Pavilion running Windows 8.1 with Office 2013 and I.E.
11 as well as Asuss convertible laptop running Windows 10 with Office 2013
and I.E. 11 as default browser and Viper Antivirus on boht machines.
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