No change, but when I had a recent experience similar to yours, I suggested that an autoresponse be put in place.
Developing this further: I think a job number should be included in the auto-reply, so that it can be referenced as part of customer follow-up and staff reply. Vaughan. -----Original Message----- From: Talk [mailto:[email protected]] On Behalf Of Don H via Talk Sent: Thursday, 7 April 2016 8:22 a.m. To: Window-Eyes Discussion List Subject: Ai /Squared Email address for support I have sent several requests for support to Ai Squared for support and have not received any responses. Have they changed the Email address for direct WE support? _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/vaughan.dodd001%40msd.govt.nz. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com ------------------------------- This email and any attachments may contain information that is confidential and subject to legal privilege. If you are not the intended recipient, any use, dissemination, distribution or duplication of this email and attachments is prohibited. If you have received this email in error please notify the author immediately and erase all copies of the email and attachments. The Ministry of Social Development accepts no responsibility for changes made to this message or attachments after transmission from the Ministry. ------------------------------- _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/archive%40mail-archive.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com
