Why not give Microsoft's disability answer desk a call? They should be well 
positioned to assist you. Here is the number (800) 936-5900.

Best, 
Marc

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On April 15, 2016 8:29:31 AM Larry Higgins via Talk 
<[email protected]> wrote:

> Bob,
>
> The weird thing is that I saw nothing except start and loading download, 
> and that was in the form of a web type page. My sighted wife mentioned 
> that there was a menu sidebar, but while she was attempting to work with 
> it with the mouse, it disappeared. But WE simply never gave me any 
> indication that anything else was going on, as in no progress bars, no 
> percentages or anything.
>
> I decided to tryVirtual  View just before my wife got up, and saw all 
> kinds of options with that, but as I say, they didn't show up at the outset.
>
> According to my wife, it looked like to her that the thing had already 
> downloaded, and all I needed to do was find out where it went, but 
> beyond that, I really dunno.
>
> What I find kind of curious is how some people accidentally press the 
> button, and can't stop it, but I can't find any evidence that anything 
> is going on at all.
>
> I really need some help with this one I'm afraid.
>
> Would you be willing to let me give you a call, or may you give me one, 
> and maybe you could possibly walk me through this? I realize that it 
> shouldn't be at all necessary, but this is really a most unexpected turn 
> of events I'm afraid.
>
> On 4/15/2016 6:52 AM, Bob Tinney via Talk wrote:
>> Larry,
>>
>> If the download is still showing 0 percent, close that download and 
>> start the download  from the beginning again.
>>
>> Bob, K8LR, [email protected]
>>
>> On 4/15/2016 7:08 AM, Lloyd Rasmussen via Talk wrote:
>>> It may have been downloaded already. Or your network is really slow. 
>>> Or the questions are appearing in a different dialog box than the one 
>>> that acts like a web browser. Alt-Tab around and see what else is 
>>> happening.
>>>
>>>
>>>
>>> Lloyd Rasmussen, Kensington, MD
>>> http://lras.home.sprynet.com
>>> -----Original Message----- From: Larry Higgins via Talk
>>> Sent: Friday, April 15, 2016 5:18 AM
>>> To: Window-Eyes Discussion List
>>> Subject: In the process of upgrading to Windows 10, but a question or 
>>> two
>>>
>>> Listers,
>>>
>>> Maybe this has been thoroughly covered in previous discussions, but if
>>> so, it has been missed by me.
>>>
>>> I have been in the process of upgrading to Windows 10 since around
>>> 7:30pm yesterday evening, and it is now a little after 4am, and I am
>>> still getting the words when tabbing through the page "Starting
>>> Download" and "loading," but no apparent movement in the process.
>>>
>>> I elected to download rather than install, because I thought that
>>> downloading would give me a better chance of scheduling when the
>>> installation and upgrade would take place, hopefully at a time more
>>> convenient for me. Was this indeed the right choice?
>>>
>>> I realize that this process can take a day or two to complete
>>> altogether, but not getting any feedback or indication of action is a
>>> bit disconcerting to say the least.
>>>
>>> Thanks for any help with all of this in advance. I am just a bit
>>> apprehensive about this upgrade to begin with, but this waiting with no
>>> apparent time table is making me a bit crazy <smile>.
>>>
>>> Thanks again, and am looking forward to working with W10 when it indeed
>>> actually presents itself for installation.
>>>
>>> Larry
>>> _______________________________________________
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>>
>> _______________________________________________
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>>
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>
> _______________________________________________
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>
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