Make sure Norton was removed using the removal tool and not just done through add/remove programs.
I'm not sure where you get the removal tool so someone else will have to answer that one. Karyn Campbell, Illinois USA, [email protected] and likely Viper Antivirus on both machines. Using WE 9.3 on HP Pavilion running Windows 8.1 with Office 2013 and I.E. 11 as well as Assuss convertible laptop running Windows 10 with Office 2013 and I.E. 11 as default browser and Viper Antivirus on boht machines. s _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/archive%40mail-archive.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com
