If I remember correctly, Norton's removal tool required me to solve a
captcha for which I needed sighted assistance. I had to remove it from my
current computer which I purchased about 4 years ago.
-----Original Message-----
From: Butch Bussen via Talk
Sent: Tuesday, May 17, 2016 8:13 AM
To: Pamela Dominguez ; Window-Eyes Discussion List
Cc: Robert Ringwald
Subject: Re: Still no attachments
Yes, you have to go to add remove programs. Sometimes, particularly
with norton and such products, you need to get their special remove
program.
73
Butch
WA0VJR
Node 3148
Wallace, ks.
On Tue, 17 May 2016, Pamela Dominguez via Talk wrote:
Am I right in thinking that if you delete something instead of
uninstalling it, all it does is delete the button for it, and maybe the
path, not the actual program? I think I discovered that a long time ago.
Pam.
-----Original Message----- From: Robert Ringwald via Talk
Sent: Monday, May 16, 2016 1:49 PM
To: Smith, Veronica ; Window-Eyes Discussion List
Subject: Re: Still no attachments
I hope you got rid of Norton by the un-install method and not just
deleting
it?
-Bob
-----Original Message----- From: Smith, Veronica via Talk
Sent: Monday, May 16, 2016 10:18 AM
To: Window-Eyes Discussion List
Subject: Still no attachments
A reminder of what I am using, Windows 7, Office 2010 with the latest WE.
My husband put Norton on my computer and then I could not get attachments.
Chris suggested I get rid of Norton, which I did and get AVG, which again
I
did. However, I still cannot open the attachments in email, but I can
save
them. But something is still not right. Any suggestions of what I might
have to do.
Veronica
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