Thanks for your response. Your analysis is spot on, all the steps you
mentioned are what I tried to do including trying to finagle (whatever
that means) WE to display the rest of the form (the combo box was the
only thing I could do). Not to turn this into a "which websites are
accessible" discussion, but because I recently received an e-mail
invitation, ewvite.com is also inaccessible in terms of trying to RSVP.
On 6/3/2016 9:00 AM, Marc Solomon wrote:
Nick,
I am posting my reply to the list as it might provide value for other
list members. I just took a quick look at this site. Specifically, the
reservation page here: http://www.meowparlour.com/reservation/. I
assumed this page contains the form you were having difficulty with. If
not, I suspect the form you are trying to use is similar to this one.
In order to display the reservation form, you first have to "click" on a
custom element that looks like a button but really isn't. If you can
find this Book "button" in Browse Mode and activate it, then the form is
dynamically displayed on the same page.
There are three parts in the reservation the form:
1. Participants (combo box/select drop down)
2. Date (date picker widget)
3. Activity (fake buttons)
This form is full of accessibility issues. One of the biggest issues I
discovered was that the date picker widget and activity buttons aren't
operable with the keyboard at all out of Browse Mode. So, this form
would probably be difficult or impossible to fill out regardless of what
screen reader you use (I did test with another screen reader to verify
this). You might be able to fight your way through it using advanced
screen reading techniques, but I doubt most people would have much luck
without some assistance.
I would encourage you to send an email or call this business in an
effort to help them understand that not everyone is able to use a mouse
to interact with their webpage. And, because the form is inaccessible
from the keyboard, they are losing business, discriminating against
people with disabilities and violating Title III of the Americans with
Disabilities Act (probably unknowingly so try to be nice about it).
Here is a pro tip on how to explain keyboard accessibility to someone
who doesn’t understand the concept. Ask them to unplug their mouse (or
not use their touchpad) and try to book a reservation on their website.
They will quickly see the accessibility barrier they have inadvertently
created.
HTH,
Marc
-----Original Message-----
From: Talk
[mailto:[email protected]] On
Behalf Of Nick Sarames via Talk
Sent: Friday, June 3, 2016 2:08 AM
To: [email protected]
Subject: Assistance With a Website
Could someone e-mail me offlist? I'm unable to fill out a form and I'm
curious how much of this is due to WE or the website.
http://www.meowparlour.com
[email protected] <mailto:[email protected]>
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