Hi, Make sure you follow the steps outlined here: http://www.gwmicro.com/Support/Knowledge_Base/?kbnumber=GWKB2061
Next, make sure the Window is maximized. Also go to help/about window-eyes and see if it says anything about a display driver not being attached. If it does, restart Window-eyes. Note, if you restart Window-eyes with Becky running it won't read the message body. Close and restart Becky. -----Original Message----- From: Talk [mailto:[email protected]] On Behalf Of Joseph Norton via Talk Sent: Friday, September 23, 2016 11:51 PM To: 'Dave' <[email protected]>; 'Window-Eyes Discussion List' <[email protected]> Subject: RE: WE 9.5 Stopped reading Becky Email Hi: Although I have never used Becky before, just for the heck of it, I installed and set up the program. I do notice some issues with Becky, WE 9.5.3 and the Win 10 update, but, they don't seem identical to your own issues. Although I could pull up the list of messages, I also had trouble reading the entire message. I would press Enter on a message and the first page would read, then, silence. Nothing I did could get much of a response. I could read with the mouse keys, though. Anyway, something doesn't seem right here. Sorry I couldn't be more help. -----Original Message----- From: Talk [mailto:[email protected]] On Behalf Of Dave via Talk Sent: Friday, September 23, 2016 11:25 PM To: A I Squared Support <[email protected]> Subject: WE 9.5 Stopped reading Becky Email Hello, I too recieved the Windows 10 update, and after it was finished, I have noticed several things different, and that no longer work as they once did. the main issues so far is that my Becky Email program works as it should. I can grab emails sent to me, and I can write and send them. The problem is that WE 9.5 will not read the Body of the Text. When opening an Email, I hear, "Veticle Edit" and then nothing. Moving the Arrows keys read nothing. Moving the Mouse reads nothing. Attempting to read the entire screen reads nothing but the Menus and the Titles of the Emails, but will not read the body of text. I asked someone sighted and the text of the body is on screen, but WE 9.5 will not read it. Does anyone have a suggestion as what I can do to fix this? I am using NVDA to read and write my Emails in Becky until I can figure out or be shown a Fix. Another thing, which has nothing to do with WE 9.5, is when I open my Downlod Folder and I press F10, and arrow down to Send To- I press the Right Arrow, which opens Send To, and then I arrow down, looking for the Flash drive that is plugged into one of the Systems USB ports. There are no drives listed. In fact, this Send To list is much shorter than before the Windows 10 Update. At this point, I do not know if this New Shorter list is the New Imporovments that come with the new Windows 10, or if I have had a slight Update malfunction. Anyone else have this problem? Grumpy Dave -- Dave <[email protected]> _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/joseph.norton% 40gmail.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/cgrabowski%40aisquared.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/archive%40mail-archive.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com
