Things to try. 1. If you go to the file location and not use the shortcut, do you get the not responding? 2. Try assigning a hot key to the shortcut, close Window-eyes and load the file with the hot key. Then load Window-eyes. If the first option works, have them create a shortcut to the folder and not to the file directly. Just some thoughts.
-----Original Message----- From: Talk [mailto:talk-bounces+cgrabowski=aisquared....@lists.window-eyes.com] On Behalf Of Jed Barton via Talk Sent: Thursday, October 6, 2016 12:38 AM To: Window-Eyes Discussion List <talk@lists.window-eyes.com> Subject: major microsoft excelle and access database file problems Hey guys, I am running the latest we on a win 7 machine with microsoft office at work. We have 3 major files that i need to access as part of my job, but i'm having a huge issue. These files live on the central server, and we have shortcuts pointing to them on the desktop. Here's what ahppens. I click on them, and window-eyes keeps saying the program is not responding, yet if people are looking at it visually, they show up on the screen. I need a solution here guys, and quick, cause this is not acceptable the way it is, and yet my IT guy doesn't have any ansers. It makes no sense. The machine has 4 gigs of ram, and it should load. so all i get is stuff like close the program button, and wait for the program to respond button. I ahve to be able to access these files, and it makes no sense why i can't. Any ideas? _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/cgrabowski%40aisquared.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/archive%40mail-archive.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com
