Nolan,
I'm not sure if I'm correct but I think that you may be on the right 
track regarding a corrupted zip file. I would redownload the installer 
and try running that version.

On 11/4/2016 10:10 PM, Crabb, Nolan via Talk wrote:
> Greetings,
>
> I was forced to strip my PC back to the molecular level this week, which 
> meant that I needed to re-install Window-Eyes 9.4. Tech support was 
> extra-mile fantastic in providing me with a downloadable link today.
>
> In my attempt to install the program, however, I encountered almost 
> immediately a "fatal initialization error." I have never encountered this 
> when running Window-Eyes installations before. While Narrator is better than 
> it used to be, I am still might delete struggling with it compared to 
> Window-Eyes. I realize I could install JAWS or even NVDA. But I really would 
> rather rebuild this machine with Window-Eyes working properly. There is so 
> much to do and I have projects that are piling up with ugly deadlines beyond 
> believe.
>
> If anyone has any thoughts on how I can resolve this "fatal initialization 
> error," I am pleading for help! Incidentally, narrator had been exited at the 
> time I opened the set up file which I extracted to a folder. In other words, 
> I had extracted the zip folder, and I ran the set up program from that 
> folder. I wonder if my zip extraction is somehow corrupted?
>
> Warmest regards and hoping for help,
>
>
> Nolan
>
>
>
> Sent from my iPhone
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-- 
           David Goldfield,
       Assistive Technology Specialist

Feel free to visit my Web site
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