Hi Butch,
I've been using window-eyes since 1998 and like the majority on the list,
been a 100% loyal user. Stuck with the product through thick and thin. The
staff always gave their best, every single one of them. Window-eyes at the
moment works as good as it can and I have very few problems with the latest
update.
The customer support at gwmicro was always excellent and I always got the
help I needed and so did friends of mine who use window-eyes.
No upgrade is perfect, there will always be some problems but gwmicro and
aisquared always did their best to get as good a product as possible.
I like many will continue to use window-eyes till it stops working. Then I
will probably go to nvda. Certainly not Jaws. I'm unsure if VFO can make
that trade off with anyone who has an s m a. I know the laws here in the uk
are quite strict and I would expect to get my money back in full. If VFO
only gave the option of using the s m a's towards a purchase of Jaws. Even
though I am in the uk. There are long distance selling and buying
regulations that have to be adhered to.
The simple fact is that we bought one, two or more s m a's for the specific
purpose of purchasing the appropriate ammount of full upgrades of
Window-eyes. Ifthat is not possible then the money has to be returned in
full. There is no arguements about that. Or there shouldn't be. However as
VFO has a reputation regarding finances. Then they will take a chance but
will loss, like they lost the legal dispute with gwmicro.lol
Live long and prosper, John
-----Original Message-----
From: Butch Bussen via Talk
Sent: Sunday, November 27, 2016 11:13 PM
To: Don H ; Window-Eyes Discussion List
Subject: Re: Future of WE
Not sure what you meant by "wished to provide", like they didn't provide
good service and a good product. They did wish to provide good
customer service, their customer service was always top notch, and I've
known Doug and Dan for a long time and their goal was to provide good
products to the blind community. We don't know what went on behind the
scenes, and the bills must be paid. They never had the market share
that freedom had, (in spite of freedom's poor customer service), and
freedom taking them to court, I'm sure, set gw micro back finnancially.
Believe me, I'm as sad as any one to see them get gobbled up by freedom,
but to insinuate GW Micro didn't do a lot for the bllind community and
that they were in it just for the money just isn't so. I ran my own
business for many years, and although it had its rewards, it can get
difficult at times.
I guess what I'm trying to say is I have a lot of their products around
that have made my life easier and more fun and I'm thankful for what GW
Micro accomplished over the years, and did for us.
73
Butch
WA0VJR
Node 3148
Wallace, ks.
On Sun, 27 Nov 2016,
Don H via Talk wrote:
I predict that WE development will indeed stop soon if it hasn't already.
I also predict that we will be offered some kind of not so good deal to
purchase JAWS. I also predict that if you have SMA's left they will apply
only if you take the deal to purchase JAWS. Otherwise your SMA's will be
worth absolutely nothing. I have two SMA's left and fully expect to get
nothing for them.
I only hope that when GW started this whole process that it was because
they had a need and not that it was greed. Of course I respect the right
of any business to go for the gold but thought that Doug and Dan of GW
really wished to provide good service to their customers.
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