Not aware of any database that would be doing exactly this. Though I am
not very familiar with commercial databases either.
I'd say, this whole thing would be quickly and easily done, by a few
lines of scripting. It is but one example, where scripting takes the
bigger bite, over any full-fledged piece of software, simply because you
can make the script do it the way you want.
Without promising anything further, you are welcome to get in touch
OFF-LIST, to discuss further scripting solution. Until I know more
details on the project, I am not going to promise anything at all.
All of this, just based on the information your message provided.
Contact at:
[email protected]
David
On 12/6/2016 2:45 AM, Dave via Talk wrote:
> Hello, Maybe someone here can give me an easier solution?
>
> At my work, the Customer Service department has had a huge break down of
> their Phone system. Voice mail is gone, but the system does record the
> callers number.
>
> I've been given almost two months worth of calls that have come in and
> they want me to work with this list to remove all duplicates. There
> are Hundreds of phone numbers in this list.
>
> These numbers need to be Hand Typed into something, such as MS Word, so
> they can be printed out and then Customer Service can call them back.
>
> I am thinking there must be some way to detect duplicate numbers,
> meaning someone has called in multiple times attempting to get to
> someone in Customer Service.
>
> Since these numbers will be getting manually typed into something, I am
> open to any suggestions as to what would work for removing duplicate
> numbers.
>
> I thought of a Database, but Win eyes doesn't seem to work that well
> with a Database. I could type them all into a Spread sheet, but I am
> not familiar with all the features in spread sheets. Is there one that
> would detect and tell me the duplications?
>
> Anyone have any suggestions how to solve this problem?
>
> Grumpy Dave
>
>
>
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