First, since downloading and installing Windows 10, the synthesizer voice is distorted; it sounds similar to a person talking too close to a microphone. What is causing this, and how can it be fixed?

Second, when I try using Cortana, she (bear with me here) is unable to hear me. Later, I receive the message that the microphone, whis is ostensibly located on the left side of my computer, is unpluggged. How do you plug in a built-in mic?
I have an HP Pavilion laptop, now running indows 10 and latest WE.
Thank you.

Peace.
Linette

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