Listers,
Every now and then, we see someone asking a polite question here, and
then a load of more or less "useless" - sometimes nearly abrupt replies.
Say a person asks
"what is the better choice for an AntiVirus",
and the reply goes something like:
"BlahBlah is crabware".
First of all, the reply was of absolutely no use to the person asking.
Long as you did not tell WHY you think the software is of no use, has
lacks of accessibility, or the customer service is minimal. Very likely,
the person did ask, because they were wondering. Perhaps you are not all
that eloquent, and you do not have the time to write 10 pages for an
answer. But a few relevant points of information, on why you feel the
way you do, would have made a far better education for the recipient.
Further, the person likely did call for facts. Or, at least some
experience. If they were asking for rumors - or running words - they
would have gone anywhere else. Again, for the illustrative purpose,
someone recently asked:
"What is wrong with Jaws, compared with Win-Eyes?"
One reply simply stated:
"Because Jaws is crabware."
I did not find that informative. Likely, neither did the person raising
the question. Had the user specified a few things that would be wrong
with the software asked for, it at least could have helped someone in
their choice making. All I can read out of such a statement, is that the
replier did have little self-obtained experience, and likely just have
learned to repeat a running word.
In general, I do see that, not only on this list, blind people always
tend to think THEIR INDIVIDUAL choice of a product, is the ONE AND ONLY
right thing. Sorry. There is no such. Could we please be respectful, and
accept the fact that others might have numerous reasons for not making
the same choice, or feel the same way about a product. If they did, why
would they ask in the first place?
Lastly, may I be allowed to bring out a polite request.
The computer market is overflowing with different brands and models -
software as well as hardware. And there exists a true jungle of dealers,
manufacturers and other company names, in the same market. In addition,
keep in mind please, that this list is International, meaning that what
you will know locally, might be totally new info for the ones reading
your message.
Now, if you use "replacement names", or nicknames of more or less
flattering characteristics, the reader might start to wonder if he has
missed out on some important product. No matter if we like a brand name
or not, independent of whether you agree in the product name or not -
the manufacturer has decided to promote his product with ONE specific
name. Did he name it Jaws, then its name is Jaws, and should be refered
to as such in all messages. Is the company name FREEDOM whatever, it
should not be changed to GREEDOM or anything else.
Again, people out of other cultures and locations, might loose out on
your point. They could for instance be aware to not buy "the shark",
because you had warned against it; and still buy Jaws, since you did
never mention that one. Besides, it is totally disrespectful to the
manufacturer, to not honor the name they have chosen. You likely would
not appreciate someone renaming you, in an attempt to bring dishonor to
you as a person.
Listers, I am open for the sharing of factual information. I do
appreciate an informative, even short and concise answer to questions.
Should you have personal opinions, please keep them to facts, and back
them up with some realities, or experiences. Welcome to share all your
experiences with a product or company, good or worse, but bring us some
REAL stuff, please.
If you do not have any other to say, than just putting out silly
utterances, may I remind you: The list has quite an amount of traffic
already.
Please, do take this as a friendly wanting, from one of the
list-members. Just find it devastating to read loads of messages, with
people dashing one another, or any company or product they just happen
to not enjoy for the moment. The ones subscribing to this list, are all
enjoying Window-Eyes for their screen reader. But that does not dictate
that everything else is out of question. Many users have found it
beneficial to run more than one product, and gain what they can from
such combinations. Unless you can give well-founded reasons for
abstaining from a given piece of software or hardware, you could
actually end up preventing the others from solving their issues of a
situation. Such would not be considered HELPFUL, would it?
_______________________________________________
Any views or opinions presented in this email are solely those of the author
and do not necessarily represent those of Ai Squared.
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