Many thanks for your comments Dave. Having asked a simple question a year or
so ago and receiving uninformative replies and personally directed
derogatory comments from a person whom I have never met, I have hesitated to
aske for other information, preferring to find out for myself, even if that
means making a number of errors on the way. This has seemed a deal better
than  having to deal with non-relevant, abusive responses to what are
reasonable requests for advice.


Diana
-----Original Message-----
From: Talk [mailto:[email protected]]
On Behalf Of David via Talk
Sent: Sunday, 18 December 2016 6:52 PM
To: WE English Mailinglist <[email protected]>
Subject: Reminder: Helping Out On The List

Listers,
Every now and then, we see someone asking a polite question here, and then a
load of more or less "useless" - sometimes nearly abrupt replies.

Say a person asks
     "what is the better choice for an AntiVirus", and the reply goes
something like:
     "BlahBlah is crabware".

First of all, the reply was of absolutely no use to the person asking. 
Long as you did not tell WHY you think the software is of no use, has lacks
of accessibility, or the customer service is minimal. Very likely, the
person did ask, because they were wondering. Perhaps you are not all that
eloquent, and you do not have the time to write 10 pages for an answer. But
a few relevant points of information, on why you feel the way you do, would
have made a far better education for the recipient.

Further, the person likely did call for facts. Or, at least some experience.
If they were asking for rumors - or running words - they would have gone
anywhere else. Again, for the illustrative purpose, someone recently asked:
     "What is wrong with Jaws, compared with Win-Eyes?"
One reply simply stated:
     "Because Jaws is crabware."
I did not find that informative. Likely, neither did the person raising the
question. Had the user specified a few things that would be wrong with the
software asked for, it at least could have helped someone in their choice
making. All I can read out of such a statement, is that the replier did have
little self-obtained experience, and likely just have learned to repeat a
running word.

In general, I do see that, not only on this list, blind people always tend
to think THEIR INDIVIDUAL choice of a product, is the ONE AND ONLY right
thing. Sorry. There is no such. Could we please be respectful, and accept
the fact that others might have numerous reasons for not making the same
choice, or feel the same way about a product. If they did, why would they
ask in the first place?

Lastly, may I be allowed to bring out a polite request.
The computer market is overflowing with different brands and models -
software as well as hardware. And there exists a true jungle of dealers,
manufacturers and other company names, in the same market. In addition, keep
in mind please, that this list is International, meaning that what you will
know locally, might be totally new info for the ones reading your message.

Now, if you use "replacement names", or nicknames of more or less flattering
characteristics, the reader might start to wonder if he has missed out on
some important product. No matter if we like a brand name or not,
independent of whether you agree in the product name or not - the
manufacturer has decided to promote his product with ONE specific name. Did
he name it Jaws, then its name is Jaws, and should be refered to as such in
all messages. Is the company name FREEDOM whatever, it should not be changed
to GREEDOM or anything else.

Again, people out of other cultures and locations, might loose out on your
point. They could for instance be aware to not buy "the shark", because you
had warned against it; and still buy Jaws, since you did never mention that
one. Besides, it is totally disrespectful to the manufacturer, to not honor
the name they have chosen. You likely would not appreciate someone renaming
you, in an attempt to bring dishonor to you as a person.

Listers, I am open for the sharing of factual information. I do appreciate
an informative, even short and concise answer to questions. 
Should you have personal opinions, please keep them to facts, and back them
up with some realities, or experiences. Welcome to share all your
experiences with a product or company, good or worse, but bring us some REAL
stuff, please.


If you do not have any other to say, than just putting out silly utterances,
may I remind you: The list has quite an amount of traffic already.

Please, do take this as a friendly wanting, from one of the list-members.
Just find it devastating to read loads of messages, with people dashing one
another, or any company or product they just happen to not enjoy for the
moment. The ones subscribing to this list, are all enjoying Window-Eyes for
their screen reader. But that does not dictate that everything else is out
of question. Many users have found it beneficial to run more than one
product, and gain what they can from such combinations. Unless you can give
well-founded reasons for abstaining from a given piece of software or
hardware, you could actually end up preventing the others from solving their
issues of a situation. Such would not be considered HELPFUL, would it?


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