Hi. The subject says it all. Just for the heck of it, I called the number for the former Gw Micro that I have known since 1999 when I first obtained Window-eyes which was version 3.0. The number connected to the VFO automated system. So, all phone numbers related to the merged companies will connect callers to VFO. Out of curiosity, I called the number for Ai Squared beginning with the 802 area code because I had questions about my S M A. I tried to ask a person in the sales department, but I was told to ask someone in tech support. The person in tech support told me to ask someone in the sales department. So, for now, I'll give more time for the kinks to be worked out, smile. Neither person with whom I spoke had a clue. I am not complaining; I'm merely explaining my experience.
I am in agreemtnt with those who provided thoughtful comments as opposed to those commenting that the folks are laughing all the way to the bank, that they owe us a favor, that they should provide reassurance, and so on. Neither one of the people with whom I spoke made me feel like I mattered as a customer. Window-eyes is not even mentioned during the recorded announcement, but yet I am not ashamed to tell the folks at VFO that I'm using Window-eyes because Window-eyes is still a part of the merger until we customers are notified officially what changes will take place in addition to those which have already happened. Mike M. _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/archive%40mail-archive.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com
