Hello. 

There are 2 things you can try. First, you might want to try reloading all the 
set files in the window-eyes screen. If that doesn't work, the nex option would 
be to uninstall window-eyes, and re-install the program. Hope this helps. 

Jay. 

Sent from my iPhone

> On Jan 24, 2017, at 10:02 AM, Grant Metcalf via Talk 
> <[email protected]> wrote:
> 
> Hi listers,
> I have three issues I hope to get resolved.
> Using win7 on a 32 bit PC with Window-Eyes 9.5.4 and WLM.
> 
> 1. When I boot up I get the Window-Eyes start up sounds but no Desktop menu. 
> If I press the control-numpad5 command it says "unknown". To get the menu to 
> speak I must press control-D and Window-Eyes then speaks and reads the 
> desktop menu. 
> Question: Is there someway of getting Window-Eyes to read the desktop on 
> start up as it used to do?
> 
> 2. When I select "MyDocuments" or other subdirectories, again the ability to 
> cursor up and down the directory is apparently locked and silent. Pressing 
> the alt-spacebar-x command does not seem to work 99% of the time when this 
> happens. Going back to the menu, often 2, 3, or more times eventually will 
> get Window-Eyes to read the directory and allow up and down cursoring. 
> Question: Is there some fix for this problem?
> 
> 3. Using WLM, I oftent get double readings of an email when I open it up. I 
> think I remember someone else mentioning this problem before.
> Question: What is the solution for this problem? 
> 
> Thanks Much!
> 
> Grant, also known as GrandPa DOS
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