Well, in another attempt to help you out, here is one more solution you could try.
First, on one of the troubled machines, make a backup copy of the profile folder, under WE. This just to make sure you always can get back to your initial state. Personally, I prefer to make such backups on a portable media, and then disconnect it - just to be totally sure not to loose anything. Next, delete the whole profile folder from the troubled computer. Now, close down, and restart the screen reader. It now will create a clean Default Profile. Check to see if the behavior gets back to where you want it. If so, you at least have sorted out, that the trouble is with the screen reader. If WinEyes still does not read what you expect it to, you might have to continue your hunting for the trouble-maker. Remember, you can always copy back your backed up folder, and get back to where you took off. One benefit of the procedure here described, would be that you get a clean default profile, with "original" set files. If you compare the set files that might be in action, with the ones you backed up from the troubled profile, you could maybe trace which settings have been altered, and then try to change them - one by one. A rather tidious job, but then again, how tidious is the job you are currently doing, in trying to trace the issue. Yes, I know. Copying one profile from one computer to the other, would transfer whatever is on the mother-computer. But it is the way I have done things, so as to make sure all my computers run as equally as possible. The choice is yours, and it was but a quick fix of the issue. If this is the setup you want your students to always have, you could simply make a standard profile folder for them, and back it up on a disk. Whenever anyone has whatever issue, you could simply and quickly take them back to the standard. Given that is a doable way for you. Refusing to run a standard across all computers, may have its benefits. But next time a student messes up something on one of your computers, you are in for yet another hide and seek job. My experience of that kind of jobs, is that they usually end up rather time consuming, and might not even be very obvious. That is why I suggest the more quick, simple and most ensuring way of solving the issue. May I also suggest for you to make sure the student has not changed the Windows Theme, any screen settings in Windows. And just to make sure nothing has been overlooked, have you tried reaching the desktop by hitting Win-M, instead of Win-D. Again, have you tried to turn off all apps currently running, in case some setting or action from an app, could be the bottleneck of your issue. Even, is there any difference in what apps you are running on a working computer, as compared to the ones running on the troubled computer. With the modern WinEyes, set files might only be one place to look for your trouble-maker. He might as well nest any other place in the screen reader, or in the communication between the screen reader and the OS itself. Enjoy your hunt, and please let us know when you find the trouble-maker, that anyone else experiencing the same issue in the coming, will have a clue what to look out for. On 3/1/2017 4:08 PM, Support via Talk wrote: > Something else that I have tried is to re-install WE this did not change the > behavior - so it has to be a registry setting or a profile setting (did not > delete the profile folder) > > @David - I am tempted to try and fix the problem by copying the profile > folder - however I could end up in a situation where I have to do it daily if > I don't find the cause/switch. > > @Rebecca - Well noted - I am sighted that is why I did not notice the problem > right away - it works correctly using the mouse. > It seems to go sideways when using the keyboard for navigation. > > @Loy - Have now also restarted the computer - still no change - not reading > desktop icons - it does read them fine if you open the desktop through File > explorer or use the mouse. > > > This is just a thought, since it was suggested that settings may have been > changed. You did not say if you were sighted and could tell if the icons were > actually showing on the Desktop. If they are not being shown, under the View > Menu while on the Desktop, check to see if the show Desktop icons option is > checked. It should be, obviously. Smile. > > Rebecca > > Experience is not what happens to you; it's what you do with what happens to > you. > > Aldous Huxley > > > > _______________________________________________ > Any views or opinions presented in this email are solely those of the author > and do not necessarily represent those of Ai Squared. > > For membership options, visit > http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/support%40sancb.org.za. > For subscription options, visit > http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com > List archives can be found at > http://lists.window-eyes.com/private.cgi/talk-window-eyes.com > _______________________________________________ > Any views or opinions presented in this email are solely those of the author > and do not necessarily represent those of Ai Squared. > > For membership options, visit > http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/trailerdavid%40hotmail.com. > For subscription options, visit > http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com > List archives can be found at > http://lists.window-eyes.com/private.cgi/talk-window-eyes.com > . > _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. 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