OK, got no answer for you. Still some reflections.
I just tried VV in Thunderbird, both in the list of messages, and in an
open message window. I tried running VV, choosing the Active Window - it
worked just fine. I tried running VV, asking it to go for the focused
window - it worked as ever before.
Accordingly, I have to conclude the app works as expected on this
system, as per date. Then the big question would be, why it doesn't on
your computer? Or, even better, how to remedy?
Like I said, no answer's given. But it is not totally clear to me, at
what point you get the error. Let's break it down for a moment.
1. You bring up a screen, like the folder list in Thunderbird.
2. You hit the hotkey for VirtualView to kick in.
3. The app will come up with a menu dialog, which will let you choose
whether the app should care about the Active, Focused window, or if it
even should go grab a file, and perform its action there instead.
4. You make your selection, and hit Enter.
5. The app does its job, and provide you with a dialog holding the end
results.
6. You read the dialog.
7. You close the dialog, thereby ending the process.
Could you please tell us, exactly in which step is it that you get the
error? Maybe, and I am only saying perhasp, we then will be able to get
to the bottlenecked reason why you are seeing the behavior. OK, I am
still on Win7Pro, and for what that could be worth, it is a 64-bit OS.
If you are on another OS, I do not know if that would have an impact,
especially if you recently had an OS upgrade of some sort. Did you
recently install any other pieces of software? Or, even uninstall
anything on your computer? Things that in its basics does have nothing
to do with the screen reader, might sometimes impact certain files that
could make the screen reader go heywire. Even apps under WinEyes, have
sometimes been seen to have impact on general computer activities.
Further, did you try running a good old cleanup on your computer?
Running all security, and anti software you might have accessible?
Things like certain cookies from the internet, though claimed not to
affect the computer, still opens up for other software to behave
unexpected. If you are on a traditional hard drive, a defragmentation
might be worth a try. This last idea is backed by the fact that Tom
pointed out, the app wants some info that apparently is not ready for
it, when it expects to find it. a slow hard disk, due to heavy
background activity or extensive fragmentation, could be one reason for
the info not to be well-prepared in time. So even trying to make sure no
other activity is going on in the background - like temporarily
disconnecting from the internet, cold booting your computer and only
open ONE piece of software before running the VirtualView app - it all
could be one way to trace things.
Now, lastly, I am going to give you an advice, you might have wanted to
see be the first one. Most WE apps, including the VV, base their
activity on the GWToolkit app. So is especially the case, when comes to
things like displaying dialogs. Might it happen to be, that something
has gone crazy in your GWToolkit? Could you try reinstalling that one,
and see if that fixes anything?
Before I am tuning out, what other apps do you have operative in your
WinEyes? Just in case something there, would be the trouble-maker. Some
kind of conflics.
OK, sorry I only left you with numerous, likely little helpful
questions. But that was all I could come up with. Unfortunately for the
case, the app is cryptized, and the developer is out of reach. Sure
thing, it tells us which line in the app code to hunt for the
troubleshooting, yet that is of little value, since we do not have
access to either the code, nor the developer. At least, you now know,
something must be on your system, since things work on others. I am not
aware anyone else ever reported the issue you are facing. Really hope we
can get it solved for you.
Tom, you think it could be, that his OCR component somehow got messed
up, or broken? That the issue is not with the VV app, but rather with
certain components that it bases its activity on?
On 10/31/2017 12:46 AM, Tom Kingston via Talk wrote:
Hmm. You see these errors "all the time" Rod?
I don't recall ever seeing such an error. Making sure the object
exists and pausing and trying again if it doesn't should prevent this
most of the time. But of course there are always exceptions to the
rule. We can only pause and try again so many times before assuming
we're not going to get what we want. Then we should notify the user
and bow out gracefully.
If I remember right Aaron Smith wrote virtual View. And I'm sure he
incorporated proper error checking and handling.
Virtual View works fine here in Thunderbird, which is where Larry was
running it.
Larry. Given the name of the object (dlgResult) it is for a dialog. If
you're getting this error on launch before anything comes up in
Virtual view then it's on the main window creation, which is strange
because it's just an XML dialog. But if the main window opens and you
get it when pressing the OK button after making your selection then
something in that selection is throwing an error.
Just for the heck of it I'd open the Control panel, Programs and
Features.
Shift+Tab up to the Turn Windows features on or off link and activate it.
Make sure Windows TIFF iFilter is checked. It's the OCR component in
Windows.
Hth,
Tom
On 10/30/2017 6:03 PM, Rod Hutton via Talk wrote:
Hi Larry,
This looks to me like an app error similar to errors that I encounter
all the time when an app needs info which isn't ready to be delivered
to it.
If you know how to open the App Manager, simply reload the app and
see if the app then loads properly.
Alternatively, simply shut down WE with Ctrl-Insert-F4 and Enter and
then restart it using Ctrl-Alt-W.
Hth,
Rod
-----Original Message-----
From: Talk
[mailto:[email protected]] On
Behalf Of Larry Higgins via Talk
Sent: October 30, 2017 5:52 PM
To: 'Window-Eyes Discussion List' <[email protected]>
Cc: Larry Higgins <[email protected]>
Subject: An error when trying to use virtual view
Dear Listers,
I've never encountered this one before. For some reason I am getting the
below error whenever trying to use Virtual View. I have tried
reinstalling using Apget, but this seems to do nothing to help. Any
ideas please? I just hope this isn't a sign of WE falling apart as I
speak.
I must say that this makes me a little paranoid. I'm thinking that there
might be a bit of sabotage goin' on somewhere <smile>. But this kind of
serious. There are just times when I find this app to be quite useful,
as I'm sure all of you do.
Any help would be greatly appreciated,
Larry
"An Error Occurred in Virtual View 5.0.5 (800A01A8)
Description: Object required: 'dlgResult'
Line: 903
Path: C:\Users\Owner\AppData\Roaming\GW
Micro\Window-Eyes\users\default\virtualview.vbs.wecrypt.wsf
Signed:
Active Window Title: Inbox - [email protected] - Mozilla
Thunderbird, XUL, MozillaWindowClass
Active Window Set File: thunderbird.set
Focused Window Module: XUL, MozillaWindowClass
Window-Eyes Version: 9.5.4.0
Active Synthesizer: Eloquence
Active Braille Display: None
OS Version: 10.0 (16299) SP: 0.0
GW Toolkit: 8.6.8"
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