Thank you, Steve,

Trish

-----Original Message----- 
From: Steve Jacobson via Talk
Sent: Wednesday, January 03, 2018 2:38 PM
To: 'Window-Eyes Discussion List'
Cc: Steve Jacobson
Subject: RE: Version Question

Pat,

Although you would probably know if the upgrade worked, it is worth noting 
that the version number shown probably won't clearly say "version 10".  In 
my case, it says "Version 1703."  However, the dialog box that I get does 
refer to Windows 10 in the text portion.  If you did try to install it 
before, you might be able to start the install again without a charge since 
some of the components are probably already downloaded.  One of the most 
common reasons for an upgrade not to work is that Windows detected software 
that needs to be uninstalled first.  This often includes old versions of 
screen readers like JAWS and Window-eyes.  Whether you could restart the 
upgrade without a charge probably depends upon how far you got when you 
tried it last time.  You might be able to get the Microsoft Disability 
Answer Desk to help you sort this out at

800-936-5900

Or go to their website at

https://support.microsoft.com/en-us/accessibility/disability-answer-desk

where you can launch a chat session.

Best regards,

Steve Jacobson

-----Original Message-----
From: Talk 
[mailto:[email protected]] On 
Behalf Of Patricia Krinke via Talk
Sent: Wednesday, January 03, 2018 2:12 PM
To: Window-Eyes Discussion List <[email protected]>
Cc: Patricia Krinke <[email protected]>
Subject: Re: Version Question

Thank you, Rod.

Apparently, getting the free copy of Windows 10 didn't work ... sometime in
the future maybe I will get Windows 10.


Patricia
-----Original Message----- 
From: Rod Hutton via Talk
Sent: Wednesday, January 03, 2018 1:48 PM
To: Window-Eyes Discussion List
Cc: Rod Hutton
Subject: RE: Version Question

Hi Patricia,

Here's a line of text which is a command.
Winver | more
If you select the whole line of text, copy it to the clipboard, you can
paste it into the Run dialog box.
You open the Run dialog box by holding down the Windows key and pressing the
letter R.
Once you paste the command into the Run dialog box, you would press Enter to
execute the command.
Then, you would read the whole Window using Ctrl-Shift-W.
Once you have heard the version information, press Enter to activate the Ok
button to close the dialog.

Best,

Rod

-----Original Message-----
From: Talk
[mailto:[email protected]] On Behalf
Of Patricia Krinke via Talk
Sent: January 3, 2018 2:30 PM
To: Window-Eyes Discussion List <[email protected]>
Cc: Patricia Krinke <[email protected]>
Subject: Version Question

    Good afternoon,

How can I tell which version of Windows I have?

I did have Windows 7 but did try to install Windows 10.  However, nothing
seems to have changed and I didn’t notice anything when I tried to install
Windows 10.

Thank you,


Trish
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