Carol,

I wonder if this is part of the old Microsoft bug that affected envelope
addressing for years.  That was fixed in Word 2016, though.  Would you give
exact steps to get where you are getting?  I'd like to figure out if this is
a Microsoft bug.

As a work-around, you might be able to type the address in a document and
then select it.  Microsoft might populate the "to" field with the selected
address, although you might not be able to determine that until you print
the label if this is left over from the old bug.  This was the case with the
envelope addressing dialog.  You probably would not need to copy and paste,
it happens automatically if this works similarly.  Don't get me wrong, you
shouldn't have to do it this way, it should work and we need to figure out
why it isn't working, whether it is Window-Eyes or a Microsoft bug.

Best regards,

Steve Jacobson

-----Original Message-----
From: Talk
[mailto:[email protected]] On
Behalf Of Carol and Roger via Talk
Sent: Wednesday, January 24, 2018 9:10 AM
To: Window-Eyes Discussion List <[email protected]>
Cc: Carol and Roger <[email protected]>
Subject: WE and Office 2016

Hello,

I need to print a label.  I can go to the settings and choose my wanted 
label.  I can choose which label prints and where it is on the page.  
The problem is that I can not get WE to read the information in the to 
label box.  It simply does not speak and the box does not show up with 
the mouse keys.  The mouse keys report everything else I need except for 
the address.  Are there settings I need to change in Window-Eyes for 
Word 2016?  Thanks.

Carol

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