Hi Group,

My brother has an issue with WE and Ebay that I do not have. My page works properly, his does not. When I go to a page and do a search, I get a standard page and pressing H takes me to each heading for the search results (once I have gotten past the typical Ebay headings.) Let's say we do the same search. My result is that I get 63 headings and 42 results. He does the exact same search and gets 15 headings and the only way he can get to the search results is to tab through all of the 200 links. Therefore, he has to listen to all kinds of extraneous information like buy it now, price, shipping cost, etc. My headings simply go to the next item.

He is making a guess that there are three columns on his screen and the information he wants is in the middle column, but WE will not take him there. Even if he does a search and finds the first result, he still can not get to the next item by pressing H.

If anyone can give me a hand in trying to help him, this would be greatly appreciated. He has had this issue once before and was able to restore the computer to a previous setting and all worked properly again. The other issue with this situation is that his wife, when his screen was not working correctly the previous time, had a normal screen. This time, both screens are messed up and he can not find out how to disable his anit-virus, whish I believe is AVG. His restore says he can not restore due to his anti-virus blocking the restore process. Thanks for any assistance.

Carol


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