i forgot. i am useing windows 7 , 64bit
both jaws 2018 and n v d a finds all the headings w e 9.5 does not anymore.
but i did send ebay feedback about it.
-----Original Message-----
From: Carol and Roger via Talk
Sent: Friday, May 11, 2018 7:11 AM
To: Window-Eyes Discussion List
Cc: Carol and Roger
Subject: need help with Ebay page
Hi Group,
My brother has an issue with WE and Ebay that I do not have. My page
works properly, his does not. When I go to a page and do a search, I
get a standard page and pressing H takes me to each heading for the
search results (once I have gotten past the typical Ebay headings.)
Let's say we do the same search. My result is that I get 63 headings
and 42 results. He does the exact same search and gets 15 headings and
the only way he can get to the search results is to tab through all of
the 200 links. Therefore, he has to listen to all kinds of extraneous
information like buy it now, price, shipping cost, etc. My headings
simply go to the next item.
He is making a guess that there are three columns on his screen and the
information he wants is in the middle column, but WE will not take him
there. Even if he does a search and finds the first result, he still
can not get to the next item by pressing H.
If anyone can give me a hand in trying to help him, this would be
greatly appreciated. He has had this issue once before and was able to
restore the computer to a previous setting and all worked properly
again. The other issue with this situation is that his wife, when his
screen was not working correctly the previous time, had a normal
screen. This time, both screens are messed up and he can not find out
how to disable his anit-virus, whish I believe is AVG. His restore says
he can not restore due to his anti-virus blocking the restore process.
Thanks for any assistance.
Carol
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